Listening is the key to all effective communication and simply hearing what someone is telling you is not enough. Ineffective listening can put up barriers, cause misunderstandings and damage relationships. Conversely, when we ‘actively’ listen we pay full attention, read between the lines, notice n
DurationListening Master The Key To Effective Communication
Overview
Listening is the key to all effective communication and simply hearing what someone is telling you is not enough. Ineffective listening can put up barriers, cause misunderstandings and damage relationships. Conversely, when we ‘actively’ listen we pay full attention, read between the lines, notice non-verbal communication and ask the right questions.
In this session, we will introduce you to ‘active’ listening and show you how it can transform your working relationships and job performance.
Outline
The importance of listening
Tests to see how well you listen
What makes a great listener
Common listening pitfalls
‘Active’ listening and how to develop it in yourself
Outcomes
Development of active listening skills, including ability to fully focus on and understand the speaker’s message
Enhanced capacity to ask clarifying questions and provide feedback to ensure accurate comprehension
Awareness of non-verbal cues and body language to better interpret and respond to the speaker
About Us
We are Realise
We deliver bite-sized training sessions to tackle the problems of the modern workplace (including wellbeing, productivity and innovation). With a keen focus on sharing practical tools and techniques employees can apply to their day-to-day work, our training makes a real difference.
A Better Way to Work
We spend a third of our lives at work. Knowing that, it is important we feel rewarded and energised by what we do. Yet, survey after survey suggests that half (or more) of all employees feel disengaged in their work. This is a huge loss of human and business potential that needs fixing.
At Realise, we will show you how to work better. With us, you can say goodbye to the outdated and ineffective modes of working we are all reliant on and find a better way to do things.
We’ll provide the techniques and tools needed to navigate packed schedules, get better work done, handle complex relationships and more.
We can’t spend a third of our lives not getting the most from what we do. There’s a better way to work and we will show you how.
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