Conflict can have an adverse impact on our relationships and the world around us at both a micro and macro level, but does it have its place? Conflict can open our eyes to new ways of thinking, deepen relationships, promote organisational vitality and help us verbalize our needs.
DurationDescription
Conflict can have an adverse impact on our relationships and the world around us at both a micro and macro level, but does it have its place? Conflict can open our eyes to new ways of thinking, deepen relationships, promote organisational vitality and help us verbalize our needs.
This 90-minute workshop will look at making conflict work for you. Beginning by understanding your own personal conflict style, we will move through to how to augment this in a professional setting,
explore assertiveness techniques and finally practice your negotiation skills. As leaders of the future it’s important you know how to assert yourself and make your ideas heard, even if they are disruptive.
You will be introduced to a variety of conflict styles/approaches/tools.
There will be an opportunity to reflect on your own approach to conflict and deepen your understanding of the impact this can have on those around you, including exploring managing your emotions in a professional setting.
We will look at negotiation skills and the role they can play in preventing negative conflict and reaching a mutually beneficial result.
The School of Social and Political Science is one of the largest schools in the College of Arts, Humanities and Social Sciences at the University of Edinburgh.
The social and political sciences have been taught at the University for many years. These departments are now under one roof as the School of Social and Political Science.
Social scientists across all our disciplines work in a single school, which provides opportunities for interdisciplinary research and study. Our academics are addressing local, national and global challenges, and working across disciplines enables collaboration and innovation to find creative solutions.
Our School is mainly housed within the Chrystal Macmillan building on George Square, although we span several other sites across the city.
Dealing with difficult people or situations can be the most challenging aspect owners and managers need to handle. Often these are put in the ‘too hard to do pile’ and managers may put off the conversations they know they need to have.
We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit. We work with many companies within Gloucestershire and throughout England. See what they have to say about us:
The ability to establish and maintain productive working relationships is a key to effective performance at work. This is especially important during in times of stress or when changes are happening. Resolving difficult situations in a prompt and effective manner will enable working relationships t...
Conflict management training explains a range of tried and tested techniques that help staff manage conflict in the workplace.
Sometimes we naturally shy away from causing conflict, or perhaps we’re too forceful in our communication style. And everyone around us reacts in different ways according to the type of person they are.
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