To give participants a clear understanding in the development and utilisation of Key Activity Areas (KAA’s) and Key Performance Indicators (KPI’s) so as to better provide feedback to staff in a professional user friendly manner, not only in productivity but also behavioural standards.
Content
Goal Setting And The Practical Application Of Smart Goals.
Why Your Company Standards Are Critical In The implementation Of This Process?
The 12 KAA’s And Their KPI’s
VJ Henderson Associates work with professional facilitators from around New Zealand who are specialists in their own particular portfolio of training and provide up to date material and ideas. They have industry knowledge and the ability to apply it to the workshop teaching and adjust it to the level required.
Performance Management refers to a constructive approach to goal achievement at a personal, team or organisation level. Successful Performance Management requires technical skills alongside effective communication capability.
The Manage People and Performance training course provides participants with a strategic approach to ensuring the efficiency and effectiveness of a team's performance.
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