This interactive course presents foundational knowledge and skills needed to understand and manage interpersonal conflict.
This interactive course presents foundational knowledge and skills needed to understand and manage interpersonal conflict.
Through individual and group self-reflection, students will consider selected theory, fundamental skills, and basic attributes required to effectively analyze and engage with interpersonal conflict in various settings.
Learning Activities
This course is interactive. Students work in groups through exercises and case studies to practice basic interpersonal communication and conflict management skills.
Students also work individually with feedback from the instructor by keeping a reflective journal.
Founded in 1970, Douglas College is the largest degree-granting college in British Columbia, Canada, educating close to 25,000 students per year. The College has two major campuses in Metro Vancouver (New Westminster and Coquitlam) as well as several smaller training centres in Surrey, Burnaby and Maple Ridge.
With both main campuses directly on SkyTrain lines, Douglas is one of the most accessible post-secondary institutions in Metro Vancouver, drawing students from across the region.Douglas offers the most bachelor’s degrees and post-degree programs of any college in B.C., and is noted for combining the academic foundations of a university with the career-ready skills of a college.
Each year, close to 17,000 students (including 4,210 international students from over 92 countries) take for-credit courses at Douglas. Because of the college’s strong academic base, the majority of these for-credit courses transfer to different research universities in B.C. and across Canada, providing students with flexible pathways to reach their academic goals.
Douglas also offers hundreds of short-term, high-quality non-credit courses, programs and workshops to around 8,500 students through Continuing Education and The Training Group, in areas such as business, music, health, perinatal, career development, industry training and more.
Over 960 experienced, teaching-focused faculty bring both academic rigor and real-world experience to the classroom at Douglas. Outside the classroom, over 900 other employees work together to create a friendly, inspiring, supportive and respectful environment.
This course will teach you nonviolent communication techniques
 To better understand the structure and dynamics of conflicts and to develop strategies and methods towards more effective intervention.
In recent years, Conflict Management training is slowly becoming an essential element of multiple executive leader programs. There’s no doubt that nurturing the ability of future leaders so that they can effectively manage external & internal conflicts.
After this session, participants will be able to define conflict and assess the impact level of an ongoing conflict
Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy