Delivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
DurationDelivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
The course focuses on understanding the needs and wants of the targeted customer, and examining what makes customer service exceptional.
Established in 2005, the Australian Centre for Education and Training – Global (ACET-Global) is a private organisation focused on providing training solutions to organisations in Australia and across the world. All of our programs meet the highest Australian education standards.
We also offer guest lectures for universities and TAFE providers in Australia and overseas.
With ACET-Global’s comprehensive training approach, you can be assured that your business or students will benefit from an enriching experience.
​ACET-Global can help make a positive difference in achieving your business goals and objectives, and maximising your students' educational experiences.
This course equips you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events and commercial cookery.
Customer Service Management Courses are offered by Priority Management.
Ensure your customer service team has the skills and attitude to deliver outstanding customer service - every time. TAFE Enterprise offers customised training solutions designed to increase the quality of your customer service, adding immediate improvement in customer satisfaction.
This course explores the various aspects of this all-important role within an organisation. You will learn a number of skills to improve their capacity to service customer and client needs in an effective and professional manner.
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
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