Delivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
DurationDelivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
The course focuses on understanding the needs and wants of the targeted customer, and examining what makes customer service exceptional.
Established in 2005, the Australian Centre for Education and Training – Global (ACET-Global) is a private organisation focused on providing training solutions to organisations in Australia and across the world. All of our programs meet the highest Australian education standards.
We also offer guest lectures for universities and TAFE providers in Australia and overseas.
With ACET-Global’s comprehensive training approach, you can be assured that your business or students will benefit from an enriching experience.
​ACET-Global can help make a positive difference in achieving your business goals and objectives, and maximising your students' educational experiences.
In this fun and exciting customer service training course you will learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your ...
In order to provide excellent service and to maintain key accounts, it is important to know what your customers expect from the relationship. It is essential to manage clients effectively to build a long-lasting relationship with them. Many organisations lose sight of what their customer’s need a...
Learn how to identify real beneficiaries, detect PEP customers, and Conduct due diligence on a risk-based approach, in addition to identifying the customer tax status (FATCA & CRS).
Customer Service Management Courses are offered by Priority Management.
Customers are now savvier than ever, with the ability to check up on anything you say or do with a flick of their smartphone. However, each customer also has a different definition of what ‘customer service’ means to them.
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