Delivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
DurationDelivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
The course focuses on understanding the needs and wants of the targeted customer, and examining what makes customer service exceptional.
Established in 2005, the Australian Centre for Education and Training – Global (ACET-Global) is a private organisation focused on providing training solutions to organisations in Australia and across the world. All of our programs meet the highest Australian education standards.
We also offer guest lectures for universities and TAFE providers in Australia and overseas.
With ACET-Global’s comprehensive training approach, you can be assured that your business or students will benefit from an enriching experience.
ACET-Global can help make a positive difference in achieving your business goals and objectives, and maximising your students' educational experiences.
Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
Get the skills necessary to effectively and professionally communicate with your customers. The BSB30215 Certificate III in Customer Engagement is a popular course with those committed to going above and beyond to deliver the best customer experiences.
Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.
This course gets your speaking skills up to a level of competence you and your company will be very happy with. Together you and your personal voice coach will thoroughly analyse and explore your vocal strengths and weaknesses.
Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, imple...
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