The aim of this module is to ensure that students understand the importance of customer service in the orgamization. Students will focus on customer service standards, procedures and customer feedback.
The aim of this module is to ensure that students understand the importance of customer service in the orgamization. Students will focus on customer service standards, procedures and customer feedback.
The college is committed to providing excellent quality education with our dedicated staff force in achieving its mission. We believe in education beyond textbooks, syllabus and exams. Thus with FAME, students are able to experience a total learning environment which helps them to develop better awareness and more in-depth comprehension in their lives.
In FAME, we value the sense of respect. We achieve this through our quality services by treating each other just like family. We aim to be approachable, compassionate and empowering towards students and each other.
We also hold on to the belief that in order to develop successful graduates, we should not just focus on education but also guide the students to develop better attitudes, mindset and skillsets that are required in the competitive global market.
After so many years, FAME is still focused and committed to the education of Accounting, Business, Entrepreneurship, Management and Information Technology. This is simply because we know what we do best!
FAME’s academic system is always committed to complying with the local quality standards which include the endorsement from Ministry of Higher Education, Malaysia and the Malaysian Qualification Agency. Besides that, we also ensure that our academic quality and certifications are recognized by various universities overseas as well as professional bodies from the United Kingdom, Austratlia, USA, China, etc.
Your success begins with the first step into our doors. Together, we can enrich and improve lives everywhere.
Vision
A WORLD-CLASS educational provider that TRANSFORMS individuals by NURTURING, CULTIVATING and INSTILLING wisdom and high-awareness.
Mission
To provide excellent teaching, professionals and entrepreneurial development;
To create opportunities for scholars and graduates to build world class businesses;
To provide educational opportunity for individual who wish to develop themselves.
Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles.
Customer Service course is offered by Via Commerce. Via Commerce Sdn. Bhd. was incorporated in 2002 by a group of professionals from various backgrounds.
Attitude decides everything of a person. Attitude in workplace determines the ability and performance of an employee. It decides career success of a person. Career Success at workplace determine the future of an employee in the company.
Customer Service course is offered by Jas Training and Consultancy. Management Consultancy specializing in Human Resource Management viz Recruitment, Training, Consulting Areas, Industrial Relations and Food Safety related services.
Customers in today’s environment are exposed to many new experiences and their expectations have also changed. Today, guidelines, procedures, waiting time all contribute customer’s satisfaction level. In addition, the banking landscape and platform.
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