This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing.
DurationThis course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.
Objectives:
AFI is a learning solutions firm with over 20 years of experience creating and delivering training for individuals, teams and organizations. We have the expertise required to help companies build a culture of learning.
And encourage the continuous development of human potential in a context of perpetual change. From talent development strategy to creating learning paths, from our portfolio.
Over 500 training and certification programs, to assessment and impact measurement, we work with organizations to develop their readiness to learn , to adapt and remain relevant as changes change.
The AWS Certified Cloud Practitioner exam objectives include understanding and explaining the AWS shared responsibility model; identifying AWS services for common use cases, and understanding AWS Cloud security best practices.
This course is designed for students who need to make all their Office files accessible under the new law. In this course, you will learn the Office features and commands to efficiently create accessible files.
Understand the basic architecture of the Citrix environment and the communications between XenApp components
As part of an IT and cloud environment, it is always a challenge to make resources available to users while keeping them secure. In this course, you’ll work on managing identities, providing role-based access, and securing data within an Azure ecosystem.
This CompTIA A+ training course provides foundational knowledge of today’s most relevant technologies, so you can confidently conduct the tasks necessary to maintain your organization’s IT environment.
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