A full day training programme that delivers techniques for producing professionally-presented minutes and includes a review and evaluation of minutes that delegates are currently producing.
Course Overview
A full day training programme that delivers techniques for producing professionally-presented minutes and includes a review and evaluation of minutes that delegates are currently producing.
Timetable
09.30 – 10.00 Introductions and course objectives
10.00 – 10.30 The challenges with producing minutes, especially if the meeting is being chaired ineffectively.
10.30 – 11.00 Examination of delegates’ current practice for taking minutes ensuring accuracy and achieving an easy to read visual layout.
11.00 – 11.15 Coffee
11.15 – 11.45 Published agendas and hidden agendas – their effects on meetings and minute taking.
11.45 – 12.00 The importance of listening – how to ensure that nothing important is missed and no incorrect assumptions made.
12.00 – 12.30 The big question – what to include and what to leave out of minutes.
12.30 – 13.45 Lunch
13.45 – 14.30 Layouts – sections, styles, headings and numbering.
Organisational house styles will be reviewed and compared which delegates will have brought along with them.
14.30 – 14.45 Who is doing what and by when? Ensuring action items are clearly identified.
14.45 – 15.00 Writing in the active rather than the passive tense.
15.00 – 15.30 Writing concisely, professionally and clearly.
15.30 – 16.00 Exercise in re-drafting existing minutes to incorporate learning points.
16.00 – 16.15 Useful words for minutes and common confusions that spellcheck may not pick up and correct.
Benefits
Objectives
Delegates can expect to achieve the following outcomes:
A greater confidence in minute-taking
Know how to structure and lay out minutes professionally
Develop an appropriate writing style for producing minutes
Improved listening skills
PTP provides 100's of 1/2, 1 & 2 day courses in management training, sales training, customer care training, project management training and personal development training.
PTP has been exhibiting at the CIPD Exhibition for over 10 years and the latest was a tremendous success. A record for enquiries into management training and sales courses and number of visitors to our stand.
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