During this one day interactive program you will be reviewing your own negotiation skills and planning for a negotiation using a formal process. You will also assess your own personal style and how this impacts on your negotiation approach and outcomes. This course is suitable for people with
Effective negotiation with colleagues, managers or key stakeholders can be one of the biggest communication challenges in the workplace. Competing or even opposing priorities can create significant tension and breakdown in negotiation situations. During this one day interactive program you will be reviewing your own negotiation skills and planning for a negotiation using a formal process.
You will also assess your own personal style and how this impacts on your negotiation approach and outcomes. This course is suitable for people with little formal negotiation training.
Course Outcomes
State types of negotiation approaches and chose an appropriate manner to suit your circumstances
Identify the types of negotiation scenarios and situations that create discomfort for you
Identify helpful thinking and behaviours to employ during negotiation
Develop a comprehensive negotiation plan
Practice your negotiation skills in a safe environment
Benefits to your organisation
Structured and planned negotiation approach and strategy
The ability to consider the needs of all parties in the negotiation
A strong focus on choosing the appropriate approach and behaviours to for each negotiation opportunity
Benefits to you
Leave the session with a plan for an actual negotiation that you are wanting to undertake
Identify your current negotiation skills and approach
Be able to identify how your personal style impacts on your negotiation approach and how you can draw on other behaviours/ thinking to get a different outcome
The Western Australia Institute of Public Administration Australia established in 1945, is a not-for-profit professional association which enables those with an interest in public administration and public sector reform to exchange ideas on trends, practices and innovations. Our purpose is to advance excellence in the public sector.
How We Do It
We believe that members of the public service make a difference, which is why we are committed to helping you succeed.
We foster positivity and creativity by offering opportunities for sharing and learning through our wide range of events, training courses and networking opportunities.
We are not a union, so we don’t comment on public sector industrial relations issues or other political situations. Rather, we strive to make the general public and wider community aware of current and potential future issues to promote ethical governance and overall excellence in the sector. As a strong membership organisation, we welcome new members from both the public and private sectors who are passionate about the professionalism and future of WA.
The Institute offers extensive opportunities to enrich your professional development through workshops, seminars, briefings and customised programs:
Keeping you ahead of the trends
Our forums and seminars bring you the best of Local, National, and International practitioners and academics
Keeping you informed
Through Special Interest Groups, Regional Networks, publications and our website
Improving your skills and knowledge
Through a broad range of public sector specific training offered by our training and development program.
This one day course is ideal for members of your sales team who wish to maximize every interaction with existing and potential clients in order to build your business. In these times of economic uncertainty, your sales department must work smarter and more skillfully to win the business.
This is especially true when it comes to professional environments. Your business relationships and dealings always have negotiation at their foundation, with communication being the pillar of the building.
This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.
Join the growing trend of graduates in the Certificate IV in Business Sales. A Certificate IV in Business Sales provides you with a broad knowledge base in a wide variety of sales contexts. You will learn how to make strategic decisions, undertake project work and develop teams and individuals.
Today’s marketplace is highly competitive and every organisation is looking for a larger share of the market. In an economy where the customer is king, how do your sales representatives pitch the features and benefits of the products and services they sell?
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