During this one day interactive program you will be reviewing your own negotiation skills and planning for a negotiation using a formal process. You will also assess your own personal style and how this impacts on your negotiation approach and outcomes. This course is suitable for people with
DurationEffective negotiation with colleagues, managers or key stakeholders can be one of the biggest communication challenges in the workplace. Competing or even opposing priorities can create significant tension and breakdown in negotiation situations. During this one day interactive program you will be reviewing your own negotiation skills and planning for a negotiation using a formal process.
You will also assess your own personal style and how this impacts on your negotiation approach and outcomes. This course is suitable for people with little formal negotiation training.
Course Outcomes
State types of negotiation approaches and chose an appropriate manner to suit your circumstances
Identify the types of negotiation scenarios and situations that create discomfort for you
Identify helpful thinking and behaviours to employ during negotiation
Develop a comprehensive negotiation plan
Practice your negotiation skills in a safe environment
Benefits to your organisation
Structured and planned negotiation approach and strategy
The ability to consider the needs of all parties in the negotiation
A strong focus on choosing the appropriate approach and behaviours to for each negotiation opportunity
Benefits to you
Leave the session with a plan for an actual negotiation that you are wanting to undertake
Identify your current negotiation skills and approach
Be able to identify how your personal style impacts on your negotiation approach and how you can draw on other behaviours/ thinking to get a different outcome
The Western Australia Institute of Public Administration Australia established in 1945, is a not-for-profit professional association which enables those with an interest in public administration and public sector reform to exchange ideas on trends, practices and innovations. Our purpose is to advance excellence in the public sector.
How We Do It
We believe that members of the public service make a difference, which is why we are committed to helping you succeed.
We foster positivity and creativity by offering opportunities for sharing and learning through our wide range of events, training courses and networking opportunities.
We are not a union, so we don’t comment on public sector industrial relations issues or other political situations. Rather, we strive to make the general public and wider community aware of current and potential future issues to promote ethical governance and overall excellence in the sector. As a strong membership organisation, we welcome new members from both the public and private sectors who are passionate about the professionalism and future of WA.
The Institute offers extensive opportunities to enrich your professional development through workshops, seminars, briefings and customised programs:
Keeping you ahead of the trends
Our forums and seminars bring you the best of Local, National, and International practitioners and academics
Keeping you informed
Through Special Interest Groups, Regional Networks, publications and our website
Improving your skills and knowledge
Through a broad range of public sector specific training offered by our training and development program.
Whether you work exclusively in sales or not, professional sales training can benefit every professional. You could be an IT sales professional, lawyer, engineer, consultant or not have ‘sales’ in your title at all – but in one way or another, we all sell.
Keep your customers satisfied and create lasting relationships. The secret to making a successful sale is twofold: knowing what, why, how and when your audience wants to buy; and convincing your audience that the solution to their problem or need is you – your product or your service.
Poor sales negotiating may be costing you as much as 50% of your net profit? Economic uncertainty has taught customers to push hard on price and terms, and even relatively receptive buyers use aggressive negotiation techniques.
ou will learn how to be more effective in communicating, influencing and negotiating in the workplace. Through practical exercises, you will understand your own style of persuasion and negotiation, and learn how to improve its effectiveness in a world of competing priorities and limited resources.
Sales is a lot like chess: even if you know the rules, and how to navigate the board, you need to play repeatedly to become skilled at it. And, although the more effort you put into sales, the better your results can be, there are always ways to improve.
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