This course builds upon existing skills and knowledge in hospitality and helps students to ‘think like a manager’. People are at the heart of the Hospitality industry, and students will learn not only how to manage staff, but also how to provide amazing experiences for their guests.
DurationUnleash your managerial potential! Learn to think like a manager, gain expertise in finance and staff management, create exceptional guest experiences, and seize opportunities. Earn the prestigious LCQ qualification and secure a hands-on work placement. Excel in the world of management!
This course builds upon existing skills and knowledge in hospitality and helps students to ‘think like a manager’.
People are at the heart of the Hospitality industry, and students will learn not only how to manage staff, but also how to provide amazing experiences for their guests.
Students will learn the legal and financial framework that governs the industry, and how to adapt their business as the market changes. Assessment is through written case studies,
industry research, presentations and Q&A sessions with the tutor. In addition, students will complete a 60-hour Real World Experience internship along with gaining their License Controller Qualification (LCQ).
Hotel and restaurant visits are conducted throughout the programme to see theory put into practice.
Course Delivery Method:
Face to face in a classroom setting, with elements of blended online learning.
Established in 1972, Crown is one of New Zealand’s longest running tertiary institutions providing training in the fields of Travel and Tourism, Hospitality, Computing and Business.
We have been shaping and preparing our students for careers in these exciting fields for over 40 years, and we are passionate and knowledgeable in these areas. We maintain strong links with industry which helps us to keep our courses current and find internships and work opportunities for our students. We emphasise on education for employment; equipping students with industry related knowledge and transferable skills that can be applied in their chosen pathways.
Gain the skills and attributes you need to tackle junior/trainee, supervisor or team leader roles across a range of hospitality sectors such as restaurants, bars, cafés, accommodation/hotels or catering.
Arm yourself with the tools to become a leader in the hospitality industry by understanding the values, practices and quality systems that define successful hospitality businesses.
Are you ready to take the lead in your hospitality career? Find out what it takes to manage a team in the fast-paced hospitality world with the diploma in hospitality management.
Gain the skills to guide businesses in this dynamic, fast-paced and people focused industry that needs qualified supervisors and managers. There’s plenty of demand for qualified managers and supervisors with the skills to manage hospitality businesses.
Start building a brilliant career as a manager in the hospitality industry. This course is ideal if you have completed one of our Level 5 courses or if you already have hospitality service experience.
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