Gain professional knowledge and business management skills to work in roles across a range of tourism & hospitality businesses.
Hospitality & Tourism offer exciting & challenging employment opportunities.
In this course, we look at strategies to ensure excellence in customer service standards along with how to develop hospitality training plans. Leadership management skills and mentoring tools form an important aspect of this course.
Building Relationships
This course explores communication strategies to facilitate staff relationships and enhance workplace culture.
It introduces helpful applications, tools to aid consultation, negotiation and reporting practices.
Hospitality Management Accounting
Understanding and interpreting financial performance and profitability is key to business success. This course consists of a number of hands-on workshops to explain and practice management accounting, interpretation of financial ratios, product pricing, yield and productivity analysis. The payroll module provides detailed knowledge of roster applications and payroll systems
Innovation in Management
Hospitality and tourism is faced-paced, dynamic and requires businesses to act quickly with clear communication strategies when implementing change. This course looks at contemporary issues around business innovation and entrepreneurship within the hospitality and tourism sector.
Through a series of case studies we consider strategies in response to changes.
Future Business Strategies
New product development and improvement processes are some of the strategies that enable a business to look forward to future developments and opportunities. In this course, we will look at hospitality & tourism marketing plans and product development.
Career Opportunities
Graduates will be suitable for junior management roles across a range of hospitality & Tourism businesses including kitchens, restaurants, bars, cafes, accommodation, catering, hotels & event management.
Work Placement
There will be work placement of 175 hours. You will be placed in some of Auckland’s premier restaurants and hotels.
Entry Requirements
For a student to be considered for enrolment through the Recognition of Prior Learning Enrolment Pathway (RPL), you must meet the following conditions:
Hold relevant industry experience:
For entry to the Certificate in Cookery Level 4, you must provide evidence of at least six months paid employment in commis chef, kitchen hand or similar positions
For entry to the Certificate in Hospitality & Event Management Level 5, you must provide evidence of at least six months paid employment in waiter/waitress, bartender, barista or similar positions
Provide a CV or Resumé that summarises your relevant industry experience and provide supporting references
Attend an interview
If required, attend practical skills assessments
If required, be prepared to attend afternoon, evening or weekend classes to achieve the required skills or theoretical knowledge in addition to your enrolled classes. Additional fees may apply. This will be discussed with you on an individual basis during the enrolment process.
This is a discretionary enrolment pathway and NZSFW reserves the right to decline enrolment to potential students through this pathway regardless of their relevant industry experience. Students may choose to enrol through the standard enrolment process listed on the course page.
Founded by Celia Hay, the New Zealand School of Food & Wine has been educating the next generation of baristas, chefs, restaurant & café owners, hospitality managers, sommeliers and wine professionals, hospitality tourism entrepreneurs as well as people who just love good food since 1995.
From LCQ Alcohol Managers Certificates to Food Hygiene Safety Certificates to New Zealand Wine Certificate and WSET Wine and Spirit qualifications to Baking and Cooking Classes and Cocktail and Bartending courses. This year, 2020, will mark the 25th anniversary of the New Zealand School of Food and Wine.
Located in Auckland's Viaduct, our NZQA New Zealand Government accredited qualifications offer practical hands-on cooking and hospitality-tourism focused certificates and diplomas, taught by a team of chefs, restaurant managers and wine professionals who are experts in their field and focused on the success of our students.
In the first two years, you’ll learn all the operational, managerial and business skills required for a trainee manager or junior manager position in any business within the industry.Â
This subject has a strong focus on the management and marketing of tourism, including destination marketing, impacts of tourism on the environment and local culture, M?ori and Indigenous tourism, and specialised marketing in the hospitality and events sectors.
You’ll learn about local, national and international tourism operating environments, strategic leadership roles and styles, tourism market trends, business strategic systems and processes, sustainability, multi-media communications and much more.
This course builds upon existing skills and knowledge in hospitality and helps students to ‘think like a manager’. People are at the heart of the Hospitality industry, and students will learn not only how to manage staff, but also how to provide amazing experiences for their guests.
Aiming for the top? If you’re serious about becoming a hospitality manager, supervisor or team leader this is the programme for you.
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