Our Administration OCR Diploma course is designed to provide students with the opportunity to develop the skills regarded as essential by today's employers.
DurationOur Administration OCR Diploma course is designed to provide students with the opportunity to develop the skills regarded as essential by today's employers.
From Customer Service to Text and Word Processing, this programme covers everything you need to know about a role in administration.
Studying at our City Centre campus in Cardiff, learners will gain the necessary skills required to tackle a wide range of administration duties with confidence.
What You Will Study?
Topics studied include:
You will be taught using a mixture of short lectures, working with other students in pairs and groups, demonstrations and practical work to help you develop good all-round administration skills. There will also be eLearning involved in the course, and you will spend time working in the college's executive office practising your skills and collecting evidence.
Cardiff and Vale College is one of the largest colleges in the UK, delivering high-quality education and training within the Capital Region of Wales.
We have more than 30,000 learners each year across full-time and part-time college courses, university qualifications, and apprenticeship programs, along with dedicated training provisions for employers.
We develop skilled and employable people – with some of the best student success rates in the sector and a focus on experiences that ensure our learners stand out and progress.
In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills.
Certificate in Board Secretarial Practice is an American Certification which is focused on Secretarial Practice. This course is designed to introduce you to the key concepts and practical elements of performing the governance management of your organization.
This course shows participants how to deal with documents in an electronic way to get rid of the papers hard copy which takes a lot of space and time.
This course has been designed to provide the delegates with the interpersonal and professional skills required to be more confident and effective as a Manager.
The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict, and make difficult decisions.
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