Organisational Change Management - Foundation & Practitioner

The course comprehensively covers both the theory and the practice of change management including:

• Organisational Context and Approach

• People and Change

• Change Leadership and Teams

• Stakeholders and Communication

• The work of the Change Manager

Accredited by APMG, the course is structured in two modules: a stand-alone Foundation Level (3 days) and a follow-on Practitioner Level (2 days). These can be taken individually or combined. Choose the option that best meets your needs.  If you are interested in going to Practitioner level we recommend taking both modules in the one sitting if possible.

Learning outcomes

Benefits for Individuals

• Explain the current context of change and how this is evolving

• Understand major drivers of change and the organisational context of a change including the effects of organisational culture

• Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches

• Assess the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change

• Support people who are in key change roles and help them build an effective change team

• Explain how understanding of human dynamics and organisational context is changing the way we approach change

• Analyse stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change

• Identify different types of measurement that can be used to track the effectiveness of change management activities and apply change analytics for change management

Benefits for Organisations

• Build the organisation’s capability and capacity to deal successfully with change, improving agility.

• Increase the probability of successful business change/transformation – supporting strategic direction.

• Minimise risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives.

• Align change initiatives with established, process-driven methods (like PRINCE2®,MSP® and Agile) to develop a unified approach to change.

• Develop and sustain employee commitment and alignment with organisational purpose during times of change.

• Build and maintain the engagement of internal and external stakeholders with new initiatives.

• Manage more effective change communications with internal and external constituencies so that change is understood and supported.

• Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organisation.

Who should attend?

The Organisational Change Management course provides critical skills and knowledge for aspiring and practising Change Managers.

The Foundation level is for anyone who wants a sound understanding of Change Management principles and practices. It is ideal for those wanting formal and structured learning in Change Management. On completion, you will be ready to sit the APMG Change Management Foundation exam.

Practitioner level is for anyone with Foundation level knowledge who wants to gain practicing level capability and attain the full certification. It is ideal for those who lead, manage or contribute to the facilitation of change within an organisation. On completion, you will be ready to sit the APMG Change Management Practitioner exam.

Course attendance is suitable for all Change Management roles and Project Managers, Business/Process Analysts, Team Leaders/Supervisors, Senior Managers, IT Professionals and HR Professionals.