Organizational Management

This course is a blend of “best practices,” interpersonal skill development, and detailed implementation processes as applicable to a senior assistant position. Senior assistants are expected to anticipate (vs. simply follow orders), to plan (vs. expect explanations), set appropriate conversational tones, overcome rather than display negative emotional responses, master implementation details no matter how large or small the challenge, and expect a vast array of executive representation/follow-up activities.

Learning objectives include personal and executive time management, event/meeting planning, travel arranging, staff/vendor communications, relationship building with all organization stakeholders, project and contact monitoring, how to manage up, and--importantly--how to function in a multi-project and potentially stressful environment.

What You Can Learn

• Learn to anticipate (vs. simply follow orders), to plan (vs. expecting explanations), set appropriate conversational tones, and overcome rather than display negative emotional responses

• Gain knowledge of personal and executive time management, event/meeting planning, travel arranging, staff/vendor communications, and relationship-building with all organization stakeholders

• Understand project and contact monitoring, how to manage up, and how to function in a multi-project and potentially stressful environment