The KONA Group’s CSO training is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience.
DurationThe KONA Group’s CSO training is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience.
Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- and policy-heavy sessions that turn training into something participants feel they have to do, rather than want to do.
The KONA Group’s customer service training programmes have a core framework but are adaptable to any sector. The KONA Group’s workshops are designed to be practical and interactive, affording each of our team the flexibility to deliver the programmes in a style and format that is personal to them and your organisation.
KONA Group’s Presentation Skills Training & Coaching program will equip you and your team to:
The KONA Group customise every Training and Coaching program to our client’s strategy, industry, market and people. Every workshop is facilitated by experienced professionals, all who have run businesses, managed teams and built a Pipeline.
This course will focus on how to develop the techniques and strategies needed to create an impactful presentation, from constructing a compelling narrative to delivering your message with clarity and confidence.
Learn to inform, persuade and inspire by overcoming nerves and developing your unique presenting style. Explore strategies to overcome fear and control those stomach butterflies.
This 1 day presentation skills training course will provide a proven structure to guide you step by step in your delivery.
As a leader or resource person, the ability to successfully engage with large groups of people is an invaluable tool. Facilitating effective speaking activities and presentations can be highly advantageous for companies as it enables knowledge sharing on limited resources.
Delivering exceptional presentations requires both content that connects to your audience and good technical presentation skills. This course will teach you how to understand your audience and create an engaging presentation that has impact.
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