Professional Telephone Skills

Corporate Training Options provides Customer Service Excellence training and Leadership Development Programs for over 7,000 clients around Australia.

Each CTO instructor has specific areas of expertise, enabling them to provide you with invaluable help when you are seeking to maximise your investment in yourself and your team. We guarantee the highest possible standard of tuition, personalised to suit your exact requirements.

Leadership Development Programs produce leaders who are capable of building and developing effective teams, which gives them a critical advantage over others in their field.

Customer Service Excellence training provides a cost-effective way of ensuring your Customer Service team are up to speed with the skills and techniques that will delight and satisfy your customers.

We also provide training in the technology you need to support your team, whether they work from a central office, or remotely.

All training can be provided onsite at your workplace, or online for distributed teams who work remotely from all around the world rather than being centralised at a single physical location.

So if you're ready to make the most of your upcoming leaders and customer service teams within your organisation, contact Corporate Training Options today for friendly, professional advice.

We'll discuss your specific needs, and tailor your training programs to develop the unfulfilled potential of both your individual leaders and your customer service teams.