The key for businesses in service industries wishing to ensure repeat custom, consumer loyalty and profitable, long term business survival, is to provide a level of service that is tailored to their customers. Therefore, it is important that you are clear on who your customers are and that you are a
DurationThe key for businesses in service industries wishing to ensure repeat custom, consumer loyalty and profitable, long term business survival, is to provide a level of service that is tailored to their customers. Therefore, it is important that you are clear on who your customers are and that you are an expert on the product you sell.
Allied Training is a part of Allied Risk Solutions, focussed on business training. It started with Face to Face training, Coaching and Mentoring, but has branched out to online training in partnership with the Futura Group.
We now have about 170 online training courses, covering Hospitality, Work Health and Safety, Armed Robbery Safety, Customer Service and Business Innovation.
We have produced Induction programs, Matrix Management for Business, Liquor Accord Training as well as a number of speciality programs for our clients.
We also produce online software development covering areas such as Risk Management. Risk Analyser is a cloud based solution that monitors Business Incidents and provides reports to Management. These are used to monitor gaps that may exist in training of staff in the business, as well as areas that are exposed to legal action or fines.
Our online training portal is where Human Resource managers can allocate staff to online training courses and review their results.
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services.
Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
Delivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units
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