Quality Management Of Public Services

by AMC (Asia Masters Center)

Quality Management of Public Services course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

AMC (Asia Masters Center) Logo

img Duration

5 Days

Course Details

Quality Management of Public Services course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues by raising the skills and characteristics for all employee levels to achieve the organization goals.

 

Course Objective:

  • Establish the importance of setting and reviewing customer service standards
  • Develop an understanding of internal and external customer expectations
  • Communicate more effectively by utilizing active listening and questioning skills
  • Demonstrate how to deal with difficult or demanding customers in a professional manner
  • Set SMART objectives and goals to become more productive
  • Utilize stress management techniques to increase job satisfaction
  • Bukit Bintang Branch

    Office 2 B, level 6, Office Block, Grand Millennium Hotel 160, Bukit Bintang Street, Bukit Bintang, Kuala Lumpur

Check out more Quality Management courses in Malaysia

MAA Training & Consultany Logo

ISO 9001:2015 (Internal Auditor)

ISO 9001:2015 (Internal Auditor) course is offered by MAA Training & Consultany. MAA Training & Consultancy is a distinguished education, training, and consultancy company that offers services throughout Malaysia.

by MAA Training & Consultany [Claim Listing ]
German-Malaysian Institute (GMI) Logo

Short Customized Course (Total Quality Management (TQM))

Certificate of attendance will be issued to those who successfully completed the course. The aims is to showcase gmi as a gateway to a successful career, emphasizing the institute’s commitment to producing highly skilled graduates who are sought after by both local and international industries.

by German-Malaysian Institute (GMI) [Claim Listing ]
Impact Industry Training Plt Logo

Quality Management System

lity Management System is offered by Impact Industry Training Plt. We work closely with our clientele even after sales on designing workshop/consultation/business coaching that able to drive the result that our clientele desired. However, all this can only be achieved with the follow up action by h...

by Impact Industry Training Plt [Claim Listing ]
Knowledge Hub Logo

ISO 9001-2008 Awareness

ISO 9001:2008 quality management systems have been developed to introduce clarifications to the previous standard to help organizations implement a quality management system more effectively.

by Knowledge Hub [Claim Listing ]
Lean Management Academy Logo

Kaizen for The Continuous Improvement of Sustainable, Multi-generation Businesses

Our programs are meticulously customised to meet each organisation's unique needs, irrespective of size. Our unwavering commitment is to deliver superior training solutions, persistently setting the benchmark for excellence in global standards.

by Lean Management Academy [Claim Listing ]

© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy