Quality Management Of Public Services

by AMC (Asia Masters Center) Claim Listing

Quality Management of Public Services course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

AMC (Asia Masters Center) Logo

img Duration

5 Days

Course Details

Quality Management of Public Services course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues by raising the skills and characteristics for all employee levels to achieve the organization goals.

 

Course Objective:

  • Establish the importance of setting and reviewing customer service standards
  • Develop an understanding of internal and external customer expectations
  • Communicate more effectively by utilizing active listening and questioning skills
  • Demonstrate how to deal with difficult or demanding customers in a professional manner
  • Set SMART objectives and goals to become more productive
  • Utilize stress management techniques to increase job satisfaction
  • Kuala Lumpur Branch

    Office 2 B, level 6, Office Block, Grand Millennium Hotel 160, Bukit Bintang Street, Kuala Lumpur

Check out more Quality Management courses in Malaysia

Environmental Competency Consultancy Sdn Bhd (ECC) Logo

ISO 9001: 2015 QMS Awareness

1-Day course introduces iso 9001 certificate requirements through presentation, industrial experience sharing and group/individual activities. Understanding the concept and key element of iso 9001 standard, you will be able to plan, develop, and implement effective qms for your organization.

by Environmental Competency Consultancy Sdn Bhd (ECC) [Claim Listing ]
Mrs. Training Provider Logo

Lean Manufacturing Principles

Lean manufacturing is a systemic method for the elimination of waste within a manufacturing process. Lean also takes into account waste created through overburden and waste created through unevenness in work loads.

by Mrs. Training Provider [Claim Listing ]
Adroz Paramedic Sdn Bhd Logo

ISO 9001:2015

An ISO 9001:2015 course is offered by Adroz Paramedic Sdn Bhd.

by Adroz Paramedic Sdn Bhd [Claim Listing ]
SIRIM Academy Logo

ISO 9001:2015 Introduction

This program is to guide and change the requirements of ISO 9001 and explain the steps required to be implemented by the organization. It is designed for anyone involved in the preparation, implementation, maintenance and improvement of a Quality Management System.

by SIRIM Academy [Claim Listing ]
PetroEdge & PowerEdge Logo

Root Cause Analysis for Boilers and Steam Cycle Failures

This 5 full-day course starts by providing an in-depth understanding of root cause analysis methodology. This includes how to identify the problem, contain and analyze the problem, define the root cause of the problem, define and implement the actions required to eliminate the root cause, and valid...

by PetroEdge & PowerEdge

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy