Quality Management Of Public Services

by AMC (Asia Masters Center)

Quality Management of Public Services course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

AMC (Asia Masters Center) Logo

img Duration

5 Days

Course Details

Quality Management of Public Services course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues by raising the skills and characteristics for all employee levels to achieve the organization goals.

 

Course Objective:

  • Establish the importance of setting and reviewing customer service standards
  • Develop an understanding of internal and external customer expectations
  • Communicate more effectively by utilizing active listening and questioning skills
  • Demonstrate how to deal with difficult or demanding customers in a professional manner
  • Set SMART objectives and goals to become more productive
  • Utilize stress management techniques to increase job satisfaction
  • Bukit Bintang Branch

    Office 2 B, level 6, Office Block, Grand Millennium Hotel 160, Bukit Bintang Street, Bukit Bintang, Kuala Lumpur

Check out more Quality Management courses in Malaysia

Corporate-Yield Transformation (CYT) Logo

ISO 9001:2015 Standard Management Awareness

The course aims to enhance participants knowledge: Understand the requirement of the ISO 9001:2015, Understand the required documentation process, Understand the effective implementation requirement for the QMS in order to obtaining and maintaining certification for the company.

by Corporate-Yield Transformation (CYT) [Claim Listing ]
KM Training and Consulting Services (KMTCS) Logo

Root Cause Analysis (RCA) Upskilling

This two-day upskilling course is designed to provide participants with a comprehensive understanding of rca techniques and methodologies, as well as the skills and knowledge required to effectively implement rca in their organizations. Root cause analysis (rca) is a critical process for identifyin...

by KM Training and Consulting Services (KMTCS) [Claim Listing ]
BIC (Business Integrity Certification) Logo

ISO 9001:2015 Internal Auditor Course

ISO 9001:2015 Internal Auditor course is offered by BIC (Business Integrity Certification). BIC Academy can meet every training need of modern organizations, by providing high-level expertise in management systems in a wide range of scopes.

by BIC (Business Integrity Certification) [Claim Listing ]
ITD World Logo

ISO 9001 Quality Management System

ISO 9001 Quality Management System course is offered by ITD World. Depending on needs, each programme can be delivered by ITD Master Trainers, Certified Trainers, or the Mega Guru Live. Programmes can be customized as needed.

by ITD World [Claim Listing ]
Integrated Assessment Services Logo

ISO 9001 Internal Auditor Training

The course objective is to enable the delegates to understand the key concept of Quality Management System auditing and to enhance their auditing skills to become a certified internal auditor.

by Integrated Assessment Services [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy