This course is designed primarily for first-line managers/team leaders who want to understand how to identify and manage conflict in the workplace.
Resolving Workplace Conflict
This course is designed primarily for first-line managers/team leaders who want to understand how to identify and manage conflict in the workplace.
Key Objectives
After attending this course delegates will be able to:
Recognise the value of group cohesion
Understand the causes of conflict within the team
Identify the short and long term effects of conflict on performance
Understand strategies for dealing with difficult people
Course Outline
Developing and maintaining group cohesion
Recognising a range of difficult situations
Understanding how conflict may develop
Understanding how difficult situations may be resolved
Effects of conflict on performance/individuals
Minimising and resolving difficult situations
Key Benefits
Reduction in unwanted behaviour
Options to resolve different situations
A more harmonious working environment
Gaining nationally accredited qualifications is an integral part of modern career development giving individuals the skills and knowledge to perform effectively and efficiently in their job.
Our courses are all about the workplace, providing an opportunity to gain new ideas and insights, supporting businesses to develop people, enabling individuals to develop themselves.
Developing a training programme to meet your specific requirements
The working environment can frequently resemble a war-zone; conflict can arise between individuals, within and between teams and within the larger organisation.
Not ready to commit to a full apprenticeship programme? We can design a schedule around the aspirations of your business, from standalone sessions to a complete skills development plan.
Conflict Management Course Is Offered By Issured Ltd
This course is for anyone who wants to develop their knowledge and skills to manage conflict properly, helping you gain a better understanding of how conflict can arise and the skills needed to overcome these challenges within the working environment.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy