Root Cause Analysis Training Essentials

A 1-day course that aims to explain the process of Root Cause Analysis; how to identify the root cause issues and how to put in place preventative measures to meet BRCGS Standard requirements. By examining practical industry examples delegates will gain the understanding and awareness necessary to implement an effective Root Cause Analysis strategy.

Who Should Attend?

• This course is ideally suited for Production, Quality and Technical Managers and operational team leaders, or those dealing with systems management in the workplace. It is also suitable for HR Managers dealing with corrective action plans for Ethical Audits.

Entry Requirements
No specific entry requirements needed.

Course Structure & Content

Section 1
What is Root Cause Analysis?

• The Benefits of Conducting Root Cause Analysis
• Why it is Important to Conduct Root Cause Analysis
• The BRCGS Global Standard for Food Safety V.8 Requirements for Root Cause Analysis

Section 2
The Process of Root Cause Analysis

• Defining the Problem
• Collecting Data
• Evaluating Possible Causes
• Identifying and Implementing a Corrective Action Plan
• Analysing the Effectiveness of the Plan

Section 3
Problem Solving Techniques Used in Root Cause Analysis – 5 Whys

• 5 Whys – What Are They and Why Are They Helpful?
• Benefits of Using the 5 Whys Technique
• Why and How to Use the 5 Whys Technique

Section 4
Problem Solving Techniques Used in Root Cause Analysis – Fishbone Diagrams

• Cause and Effect (Fishbone Diagrams) – What Are They and Why Are They Helpful?
• Benefits of Using Cause and Effect (Fishbone Diagrams)
• Why and How to Use Cause and Effect (Fishbone Diagrams) Technique

Section 5

• Practical Workshop using Techniques Learned

Learning Outcomes

• By the close of the course you will have the necessary knowledge to identify root cause issues and put in place preventative measures to meet BRCGS Standard requirements and to implement an effective Root Cause Analysis strategy.

Understanding the Root Cause Analysis course

• Put simply, root cause analysis is the process of getting to the source of why a problem has occurred. In food manufacturing, catering and packaging environments there are often recurring problems, which are picked up during internal audits. These are problems that continue, even though they have supposedly been fixed. Sometimes a quick fix has been used to save time, however the only way to stop the problem from occurring at all in the future is to drill right down and find out why it happened in the first place.
• It is called ‘root cause’ because often the underlying cause is unseen, just like the roots of a plant. So, you need to dig deep to get to the bottom of the issue.

Who is the course for?

• This course, written by a root cause analysis specialist for Verner Wheelock Associates, is quite wide-ranging and will appeal to anybody dealing with systems management in the workplace. Specifically it is ideally suited to Production, Quality and Technical managers in the food and food packaging industries. Any HR Managers dealing with corrective action plans for ethical audits will also benefit from this training.

What does the Root Cause Analysis course cover?

• This one-day intensive course covers the whole spectrum of the subject of root cause analysis. It begins with an investigation of what root cause analysis actually is. It then goes into the importance and benefits of root cause analysis. An essential section focuses on the BRCGS Global Standard for Food Safety requirements for root cause analysis since root cause analysis is a key focus within Issue 9 and appears throughout the Standard.

Professional trainers with prior industry knowledge

• Our Root Cause Analysis course is tutored by a trainer who has a wealth of knowledge in the subject, having spent several years in as a Technical and Production Manager within the food industry. The training is illustrated by real life examples and delegates are encouraged to interact and share experiences during the day.

Assessment and Certification

• There is a no examination for this course, however all delegates will receive a Verner Wheelock Certificate of Attendance. By the end of the course all delegates will have the necessary knowledge to be able to identify root cause issues and put in place preventative measures to meet BRCGS Standard requirements. They will also be able to implement an effective root cause analysis strategy.