Sales And Negotiation Techniques

Overview:

This is a specially customized programme which focuses on giving a salesperson the essential knowledge in sales and negotiation skills. It covers the sales process, closing techniques and negotiation techniques plus how to counter common negotiation gambits.

Objectives:

• Identify your customers
• Recognizing the types of sales interaction
• Getting the sales appointments
• The sales process
• The do's and don'ts in sales presentation
• Handling buying resistance
• The closing techniques
• Recognizing common negotiation techniques
• How to counter negotiation gambits
• Cultivating a win-win mindset