Sales Fundamentals

This program is focused on setting in place principles for the development of robust negotiation skills. It provides small businesses with tools to promote effective negotiation and outlines techniques for turning face-to-face confrontation into side-by-side problem solving.

The Effective Negotiator course is offered by Indus Institute Pty. Our trainers have worked previously in industry within Australia and overseas thus enabling them to enrich your learning experience. Our training is delivered through our world class learning management system

Keep your customers satisfied and create lasting relationships. The secret to making a successful sale is twofold: knowing what, why, how and when your audience wants to buy; and convincing your audience that the solution to their problem or need is you – your product or your service.

Sales is a lot like chess: even if you know the rules, and how to navigate the board, you need to play repeatedly to become skilled at it. And, although the more effort you put into sales, the better your results can be, there are always ways to improve.

The course will take you through all the stages of contract negotiation using theory, frameworks, examples and practical applications of skills. The main objective of contract negotiation is to gain solutions and agreements that work for both parties. If this is not achieved, problem areas can surf...