In the fast-changing world of auto sales, Sales Consultants must be able to engage the customer quickly, whether by email, phone or in person, creating an initial contact that is not only welcoming, but foundational.
DurationIn the fast-changing world of auto sales, Sales Consultants must be able to engage the customer quickly, whether by email, phone or in person, creating an initial contact that is not only welcoming, but foundational.
The customer experience must be easy, efficient, and timely or they will simply lose interest and move along. Our sales training will develop your experienced and non-experienced Sales Consultants. We focus on the high payoff areas leading to excellent sales and profit achievement.
Experienced and non-experienced sales people alike will gain from this course by incorporating the latest automotive sales techniques.We also show students how to establish rapport leading to a trusting advisory relationship.
Many dealership sales training programs often overlook this critical point.And, thanks to our small class sizes, we’re able to give your team more attention and time to practice these techniques while ensuring they will be able to learn at their own pace.
AutoImpact was founded in 2005 by John Eckert, who comes with over 25 years of experience in the dealership at all levels. The unique approach of AutoImpact training reflects the depth of this experience.
Each dealership is respected for the way it accomplishes its goals; AutoImpact turns that style into a disciplined process. All departments are integrated toward the same goal of serving customers who buy.
All personnel are motivated to know how bringing performance, expertise and passion to their roles makes everyone more successful, prepares them for advancement, and keeps the customers happy and loyal.
In each workshop,  Ken Cheo, Owner of Our Sales Coach, will facilitate a discussion on problems like those, below, and other business owner issues
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