Training workshops will be focused on increasing the skills and capabilities of your people and the introduction of knowledge and methodologies to teach staff how to read people and improve performance in front of customers.
DurationEvery training program will be developed around your business. The KONA Group does not run ‘off the shelf, by the book’, generic, training courses.
Training workshops will be focused on increasing the skills and capabilities of your people and the introduction of knowledge and methodologies to teach staff how to read people and improve performance in front of customers.
We will focus on your team continually reinforcing your brand quality, especially in the face of alternative solutions.
The workshops will be practical and hands on, rather than theoretical presentations, with you playing an integral part of developing and forming the strategy, this will strengthen the team respect and drive.
The KONA Group customise every Training and Coaching program to our client’s strategy, industry, market and people. Every workshop is facilitated by experienced professionals, all who have run businesses, managed teams and built a Pipeline.
This program is focused on setting in place principles for the development of robust negotiation skills. It provides small businesses with tools to promote effective negotiation and outlines techniques for turning face-to-face confrontation into side-by-side problem solving.
Learn how to improve sales results in your business with better conversations, enhanced communication skills, and increased self-confidence.
The majority business of an organisation depends on sales and customers service; therefore the sales representatives need to deliver exceptional customer service. In this course, you will learn the psychology of various customers and the fundamental of sales. The first impression is always the best
Our one-day professional negotiation skills training workshop Negotiation: Essential Skills develops the core concepts and skills that underpin principled, interest-based negotiation. These professional negotiation training courses empower participants to skillfully manage negotiations of a...
In our Negotiating Skills short course you will learn how to develop skills to effectively negotiate within a business setting.
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