Keep your customers satisfied and create lasting relationships. The secret to making a successful sale is twofold: knowing what, why, how and when your audience wants to buy; and convincing your audience that the solution to their problem or need is you – your product or your service.
DurationKeep your customers satisfied and create lasting relationships. The secret to making a successful sale is twofold: knowing what, why, how and when your audience wants to buy; and convincing your audience that the solution to their problem or need is you – your product or your service.
Our clients are generally busy, constrained by multiple factors and most likely in need of support that extends beyond just one or two days of training. Our approach, therefore, is flexible, practical and empathetic.
We deliver our training in-house.
We’re all for freeing up precious time and energy. That’s why the vast majority of our courses are delivered in-house.
Simply tell us where to be and we’ll bring our training to you. We have trainers based right across the country.
We customise your training.
We don’t like waste and neither do our clients. To make sure your training budget is being invested wisely, we work out what your genuine needs are together.
What’s more, we work with what you already have – there’s no need to purchase any special apps or new software. All of the in-house courses we offer can be specifically tailored to your business using standard office products.
We open up to the public.
We open up our most popular training courses to the general public. If you’d prefer to attend training as individual or with a small group, please feel free to book in and pay online for one of our public courses.
Once you’ve completed one of our Working Smarter with Outlook Courses, you can do a refresher anytime you need to – or get in touch for some over the phone coaching.
It’s all part of the Priority Management Service Guarantee, giving you real support and peace of mind.
The majority business of an organisation depends on sales and customers service; therefore the sales representatives need to deliver exceptional customer service. In this course, you will learn the psychology of various customers and the fundamental of sales. The first impression is always the best
Our one-day professional negotiation skills training workshop Negotiation: Essential Skills develops the core concepts and skills that underpin principled, interest-based negotiation. These professional negotiation training courses empower participants to skillfully manage negotiations of a...
Sales Training course is offered by Donna Stone. Although Brisbane-based, I service clients Australia-wide. With technology ever advancing, I can effectively and positively look after clients within Redland City, Brisbane region or beyond to other areas of Queensland and interstate.
This is especially true when it comes to professional environments. Your business relationships and dealings always have negotiation at their foundation, with communication being the pillar of the building.
This one day course is ideal for members of your sales team who wish to maximize every interaction with existing and potential clients in order to build your business. In these times of economic uncertainty, your sales department must work smarter and more skillfully to win the business.
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