Learn the importance of effective communication and product knowledge to be successful in retail. You will discover the significance of product knowledge and delve into elements of fraud, theft and how effective communication can alter the success of the workplace.
DurationLearn the importance of effective communication and product knowledge to be successful in retail. You will discover the significance of product knowledge and delve into elements of fraud, theft and how effective communication can alter the success of the workplace.
In this course you will learn how to:
We provide quality training for the corporate world, schools, and individuals and organisations. With a focus on fun, hands-on learning and the development of lifelong skills, ITS offers a variety of memorable courses and units taught by passionate industry-experienced professionals.
Satisfying every customer every time can be a challenge, but there are proven methods and skills you can learn and use to maximise their satisfaction and increase sales.
This programme aims to provide learners with fundamental skills for the retail industry. Learners will get a solid knowledge of retail products, skills to provide great customer service and the know-how to present products and services to maximise sales.
This programme has a strong focus on customer service as well as literacy and numeracy, to prepare you to go straight into work in the retail sector.
This qualification is aimed at learners who have an interest in working in the retail industry. The units of study will provide you with the opportunity to grow and develop your skills in communications, literacy, numeracy, and customer service.
Bryan’s experience as a risk practitioner includes the design and implementation of risk management programs for more than 150 organisations across the public, private and not-for- profit sectors.
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