Telephone Etiquette and Reception Skills course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
DurationTelephone Etiquette and Reception Skills course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
These dynamic short courses are geared toward upskilling for current positions or gaining new skills for future prospects. The practical, hands-on, and intensive nature of our short courses will provide you with renewed motivation and vital skills effectively allowing you to make an immediate impact in a constantly evolving and disrupted workplace.
All our short training courses are presented by facilitators, who are highly successful and experienced specialists and professionals in their respective fields. Contact us and empower yourself.
We have over 23 years of experience in providing the market with training and learning solutions, which are consistently delivered with passion and excellence.
We have serviced and supported numerous independent professionals and businesses with the latest high-quality staff and skills development solutions, to advance their abilities, gain a competitive edge, and generate long-term business sustainability.
The Professional Telephone Etiquette and Voice Etiquette training course focusses on modern telephone management skills and effective communication skills. “There is no accomplishment so easy to acquire as politeness, and none more profitable.” George Bernard Shaw
This Call Center Training course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.
This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment
Call Centre course is offered by Awico Training Centre for all skill level. We Have Fully Registered Best Instructors and also offer free accommodation to students who are from far, also the school assists in finding a job.
Students are taught basic office administration skills to be able to run a reception area. Skills taught include more advanced computer skills, handling of mail, faxes etc, telephone etiquette, customer service, caring for office equipment and filing of documents into an existing system.
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