Telephone Etiquette

Telephone Etiquette for Business brings telephone etiquette rules and telephone etiquettes and manners for Bodhih’s workshop on telephone etiquette in business communication.

In this day of information overload, the telephone is a tool for connecting with prospective customers with a personal approach. The reality is that even in our internet-based world, few tools are more effective and necessary for generating sales and reinforcing strong customer support is the good old telephone.

Learning how to capture and keep someone’s attention without physically being in their presence is a skill corporate folks in every industry must develop and perfect. Telephone etiquettes can dramatically increase anyone’s sales success.

In the workplace, you use the telephone to communicate with customers, colleagues, superiors, suppliers, and others-in short, with everyone with whom you have a professional relationship. In some cases, such as when working with customers in other locations, the telephone is your primary channel for communication.

Bodhih’s workshop on Telephone Etiquettes helps participants increase their success rate when selling on the phone and make a positive impression on the prospective client. Bodhih’s workshop on telephone etiquette uses tools telephone calling perceptions, rapport building, controlling-empowering customers through phone calls, and the etiquettes for telephone.