Telephone Etiquette training is offered by Indian Institute of Training and Development (IITD).Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of t
DurationTelephone Etiquette training is offered by Indian Institute of Training and Development (IITD).Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of the Organization.
Indian Institute of Training and Development (IITD) pioneers in corporate training and career development with impact, relevance and value. We have been building careers and developing corporate skill sets with our world-class training courses.
As result our client see a measurable increase in employee performance, customer satisfaction and revenues.
Indian Institute of Training and Development (IITD) pioneers in corporate training and career development with impact, relevance and value. We have been building careers and developing corporate skill sets with our world-class training courses.
Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of the organization.
As result our client see a measurable increase in employee performance, customer satisfaction and revenues.
Methodalogy
We use a combination of case studies, Role plays, games, Interactive activities and Audio Video Clips along with Power point presentation in order to make the process learning 100 % Experimental.
Vision
We believe that success comes from stability and an ethical way of conducting business that permeates throughout the organization.
Philosopy
IITD stands for professionalism and quality of service, leading the way with bold new concepts and constantly striving for improved services across all industry sectors.
Our Commitment
Quality with Continuous Improvement
Cooperation with Service
Initiative which Exceeds Customer Expectations
Custom Solutions
We understand that one size does not fit all, so we work with employers and industry sectors to create tailored development solutions through our customized programs.
Continuous Improvement
Our entire staff including executives, instructors, instructor trainers and curriculum development managers are constantly looking for improvements to our processes and programs. As a result, our clients receive cutting edge technology in their training programs and consultations.
When you are talking on the phone you are unable to see the person expression or reaction they have in you. As you are the first person in contract with the customer it is therefore important for you to have the proper skill on how to communicate effectively on the telephone.
This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.
The important aspects of phone etiquette involved in our telephone etiquette and soft skills training have a major impact on customers.
The food and beverage industry is changing its trends over time. The requirements and expectations of the consumers are also increasing. This has given rise to several new jobs and niches with professional education and training to comply with the new demands.
Telephone And Communication Etiquette course is offered by Aman The Training Solution. They are entrusted with identifying the needs of the training programs and making them available for the workforce.
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