Telephone Etiquette course is offered by Skill Up Global. Soft skills are the most important skills required for anyone to be successful in life be it the confidence to face people, fearlessly to deal with difficult situation or just to be effective in everything you do in life.
DurationSoft skills are the most important skills required for anyone to be successful in life be it the confidence to face people, fearlessly to deal with difficult situation or just to be effective in everything you do in life. Many individuals who are rightly skilled to face interviews fail to impress the interviewers due to lack of confidence or fear of failure. Many people underachieve due to their limiting believes.
The belief somehow got registered in their mind when they were young. Some of the negative messages we hear from either our parents, teachers, friends or anyone around sometimes remain in our subconscious mind and acts as acts as a deterrent to facing challenges we could easily overcome, facing audience or performing things that you know you can.
Interestingly, may of us accept these problems or challenges as our personality itself and don’t realize that these things can be dealt with easily. These problems can be sorted out easily ones for all by experts.
Most sought after soft skills are communication skills, confidence, positive attitude, team skills, enthusiasm, motivation, convincing skills, organizational skills dedication and commitment. Unfortunately, soft skills are more time consuming to learn and improve compared to hard skills
Therefore, it is important to focus on soft skills to fetch a job with a good corporate and to build a successful career. Soft skills need to be continuously improved in order to ensure you have the right level of soft skills required to perform not only your current job role, but the next level too.
Soft skills determine the personality of an individual. It requires constant sharpening. We offer Personality Development /Soft skills to Students to prepare them for Corporate Jobs as well as for experienced professional to improve their performance and to help them grow up the ladder at a faster pace.
To be the best training institute in India that provides exceptional quality training programmes that are of international standard with unique methodology
To provide carefully drafted training modules with unique and impactful methodology to ensure best results for our clients
We offer training programmes that will are aimed at enhancing your performance in your personal effectiveness and professional excellence. Our focus is on training programmes to enhance your communication skills, leadership skills, soft skills, selling skills, interview facing skills and project management skills. We also offer various services like Website development, SEO & Digital Marketing and Content Writing.
Every course module is carefully designed to ensure best results. We carefully select trainers to ensure the quality and consistency is maintained.
MD and Lead Instructor
Sony George is a Senior Professional with over 2 decades of core IT expertise and 5 years of Start-up experience. He has extensive experience in Business Development, Client Relationship Management, P&L, managing geographically distributed teams and Quality Adherence.
He has worked for many IT Majors like IBM, TCS and Wipro in various capacities and set up and successfully managed multiple Offshore Development Centers for clients across the globe.
He has over 7 years of International work experience. He has worked in UK, US and Canada. Worked with clients from several other countries.
He is passionate about teaching and has been taking up stretch and voluntary assignments in training employees at various levels from freshers to Project Managers during his IT Career. He is also involved in various non-profit training initiatives aimed at helping youngsters improve their overall personality and thereby helping them achieve their dreams.
A telephone operator is an employee who assists clients through transferring calls, answering questions, and providing information.
Enterprise Client Management & Customer Care course is offered by XCAPABLE Business Academy. Our Business growth programs enable you to strategize your growth, expand your customer base and empower you to drive exponential business growth through power of learning.
Telephone And Communication Etiquette course is offered by Aman The Training Solution. They are entrusted with identifying the needs of the training programs and making them available for the workforce.
Callers have certain expectation. When caller's expectations are not met, frustrations ensues, which then escalates to outright anger depending on how well the servicing staff handles the call. It is also common occurrence at call centers acting unprofessional to put the callers on the defense.
Customer Care or Customer Relation Management is the area of focus in most companies. Today’s customer has multiple choices with parity products and services flooding the market. In conditions like this, the customer usually patronizes the seller who delights him most.
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