Telephone Etiquette Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.
Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.
Vision
Our vision is to give our clients training solutions that add value to their operations and give them a competitive edge
Mission
To contribute to an environment that continuously provide integrated and innovative training solutions to our clients by utilizing the latest technology, best practices and recognized industry standards
Our Values
Integrity, Honesty & Respect
Delivery of an effective and affordable service to our clients
Providing a service that improves the performance of our clients.
Active involvement with the upliftment of people and communities
Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.
Vision
Our vision is to give our clients training solutions that add value to their operations and give them a competitive edge
Mission
To contribute to an environment that continuously provide integrated and innovative training solutions to our clients by utilizing the latest technology, best practices and recognized industry standards
Our Values
Integrity, Honesty & Respect
Delivery of an effective and affordable service to our clients
Providing a service that improves the performance of our clients.
Active involvement with the upliftment of people and communities
Our Principle
We go an extra mile for all our clients
Our Objectives
To deliver quality training through offering full qualifications and skills programs
To deliver project management and monitoring and evaluation solutions that enable our clients to enhance strategy formulation and review
To be your one stop IT Support Company dedicated to small, medium and large businesses. We have a team of qualified, affordable and friendly team who will come to you!
To provide Quality Assessors, Moderators, material designers and skills development facilitators
Customer Service in a Contact Centre Courses are offered by Felix Risk Training Consultants.
Call Centre short course is offered by Rand Training College. We strive to provide our students with a dynamic and motivating academic input and personal attention.
Skills Excel Training Institute provides call centre training, the course you’ve been looking for all this time. We will help you to learn about the duties of a call centre agent.
This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
Our Customer service training program seeks to achieve improvement in levels of real and perceived customer service by immediately improving the skills and the commitment of everyone who has customer contact in your organization.
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