Telehone Etiquettes course is offered by Sharp Skills. In this day and age, technical knowledge isn’t enough to climb the corporate ladder. Studies have shown that 75% of long-term success depends on soft skills and 25% depends on technical/hard skills.
DurationTelehone Etiquettes course is offered by Sharp Skills. In this day and age, technical knowledge isn’t enough to climb the corporate ladder. Studies have shown that 75% of long-term success depends on soft skills and 25% depends on technical/hard skills.
For effective performance in the corporate world, employees must not only have more than just field knowledge, technical and analytical skills, but also the skills to deal with the external world of clients, customers, vendors, the government, and the public. Team building and communication skills are also integral parts of the corporate world, as they play a major role in problem-solving and conflict resolution.
Bosses and managers are always looking for employees with leadership potential because those workers will one day take over the reins and build on the company’s legacy. Our corporate program aims to instill these values in employees to maximize their productivity.
Training Company, Serving Since 2012:
Sharp Skills (also known under Better English brand) is an organization which caters to English and soft skill training requirements for Individuals, Colleges and Corporate sectors. Our main focus is to deliver value – added training to bring in best results and extreme satisfaction.
Meet The Founders:
Sangeetha Panicker
Sangeetha has been involved in Training, Coaching, Consulting, Sales and Customer Relations for over 22 years, both as entrepreneur and as a corporate professional in India and in the Middle-East, in Corporate Education, Skill Training, Event Management, Media and the Airline industries. She is passionate about helping people achieve their dreams.
Shibu Varghese
Shibu has over 25 years of experience in Project Management, Consulting, Marketing and Sales and has worked in India, UAE and Germany as part of his professional career. He has travelled to over 35 countries and interacted with CxO level officials in various organizations, especially in the Airline sector. He is an avid speaker and has spoken in various forums.
Our course is strategic to help call center professionals like you learn the best practices and techniques for conducting customer inquiries, handling difficult situations, and attaining customer fulfillment.
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Telephone Etiquette course is offered by Skill Up Global. Soft skills are the most important skills required for anyone to be successful in life be it the confidence to face people, fearlessly to deal with difficult situation or just to be effective in everything you do in life.
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