Telephone Skills course is offered by Global Skills Academy. Soft skills help an individual to perform better in life, interact more efficiently with others and have better personal attributes.
DurationTelephone Skills course is offered by Global Skills Academy. Soft skills help an individual to perform better in life, interact more efficiently with others and have better personal attributes. Unlike hard skills, which focus on specific areas and are more technical, soft skills are applicable to a broad spectrum of areas and can benefit everyone
Soft Skills Are Best Understood Through The Following Areas:
Don’t underestimate the power of soft skills in today’s fast-paced and interconnected world. By enrolling in soft skills training courses, you’ll not only improve your professional relationships and interactions but also gain the ability to adapt to different situations with ease.
From effective communication and problem-solving to emotional intelligence and conflict resolution, these soft skills courses cover a wide range of skills that are essential for success in any field. Take the initiative to invest in your personal development and watch as doors of opportunity swing wide open.
Boost Your Career with Our Comprehensive Soft Skills Training Courses. Looking to take your career to the next level? Soft Skills training courses at Global Skills Academy, Delhi India are designed to equip you with the essential abilities and qualities that employers value in today’s competitive job market. From effective communication and leadership to problem-solving and teamwork, our courses will empower you to excel in any professional setting. Don’t miss this opportunity to enhance your career prospects and stand out from the crowd!
Master the Art of Effective Communication with Soft Skills Training Courses at Global Skills Academy, Delhi India. In today’s fast-paced and interconnected world, effective communication is key to success in both personal and professional relationships. Soft Skills training courses at Global Skills Academy provide you with the tools and techniques to become a confident and persuasive communicator. Whether you’re delivering presentations, engaging in negotiations, or simply interacting with colleagues, our courses will help you build strong connections and get your message across with impact. Unlock your potential and become a master communicator today!
Develop In-Demand Leadership Skills through Our Soft Skills Training Courses. Leadership skills are highly sought after by employers across industries. Whether you’re an aspiring manager or want to enhance your leadership abilities, our soft skills training courses are designed to help you develop the qualities necessary to lead with confidence and inspire others. From decision-making and strategic planning to motivating and empowering your team, our courses will equip you with the skills to drive success in any leadership role. Take the first step towards becoming an exceptional leader today!
Stand Out in the Workplace with Our Soft Skills Training Courses. In today’s competitive job market, technical skills alone are no longer enough to secure career advancement. Employers are increasingly prioritizing candidates with well-rounded skill sets that include soft skills such as adaptability, problem-solving, and teamwork. Our comprehensive soft skills training courses at Global Skills Academy, Delhi India are specifically designed to help you develop these essential abilities and differentiate yourself from other candidates. Don’t miss out on the opportunity to stand out in the workplace and propel your career forward!
Our soft skills training courses are designed to equip you with the essential abilities and qualities that employers value in today’s competitive job market. From effective communication and leadership to problem-solving and teamwork, our courses will empower you to excel in any professional setting. Don’t miss this opportunity to enhance your career prospects and stand out from the crowd!
Sanjeev Goel:
Sanjeev Goel is the Founder of Global Skills Academy in Delhi, India and He launched this venture in 2022 looking into the opportunities of skilling, reskilling and upskilling the Graduates, working professionals and whoever wishes to develop a Career in different domains.
Sanjeev has been a Trainer & Consultant since 1992 in various domains of Telecom, Management, Soft Skills, Information Technology. He is a Trainer & Consultant in Delhi, India having an experience of 26+ years in training & development in the fields of Aviation, IT, Telecom, Information Technology, Management, Soft Skills & French language.
He has the capability to design & conduct training courses for various Industries using Information & Communication Technologies as ICT is the backbone impacting all the Industries.
Sanjeev has written articles on various topics in IT & Telecom and has been the National & International Conference Speaker since 1998. Also, Spoken at Telecom Conferences on emerging technologies & telecom infrastructures.
Manoj Nair:
Manoj Nair is qualified as Solicitor Supreme Court England & Wales, LL.B and B.com from Mumbai University and holds professional certifications in Project Leadership, Management, & Communication, Contract Management and Managing Outsourcing Contract from “The George Washington School of Business”.
He has till date conducted more than 275+ corporate training’s having trained Managers / Sr. Managers of several corporate companies including Fortune 500 companies. He can conduct Workshops on topics such as :
Advanced Contract
Drafting
Contract Risks & Insurance
Contract Negotiations
Contract / Procurement Management
Managing Outsourcing Contracts
FIDIC Conditions of Contract
Vendor Relationship Management
Proposal Writing & Cost benefit Analysis
Business Case Writing
Business Ethics
Construction Contracts Management
Preparing -Statement of Work (SOW)
US FCPA and UK Bribery Act ( Anti-Bribery Laws)
Becoming an Effective in house Counsel
Tender Management
EPC Contracts
Claims Management
Legal Project Management
Drafting Service Level Agreement (SLA)
Negotiations for Supply Chain Managers
Business Law for Non- Legal Managers
Legal Risk Management
Loan Documentation
Corporate Governance
Legal Audit
Mr. Manoj Nair has conducted workshops in India, Middle East, Africa and South- East Asia and is empaneled as Instructor with
ESI International,
KPMG Germany (education unit)
ELS Legal Academy (USA)
Petroedge (Singapore)
Knowledge Academy (UK)
L&T Institute of Project Management
Qatar Skills Academy
Khimji Training Institute (Oman)
Real Estate Management Institute
Informa (Dubai)
FDB ( Singapore)
IBC ( International Business Conferences )
Open Mind Consulting ( Mauritius )
Academy Global (AG) ( Australia )
Beyond Vision Solutions ( BVS ) Malaysia
London Corporate Training ( LCT )
Pooja Chhada:
Pooja carries over 21+ years of professional experience. She is a seasoned learning and development professional and has headed trainings for BFSI organisations.
Pooja’s strength lies in Behavioural, Leadership, Executive Presence and POSH trainings. She can conduct trainings in Hindi and English. Pooja has also coached Managers and Business Heads to be more productive and to overcome barriers.
Pooja has conducted training programs all over India for all levels of employees up to senior management. Her sessions are highly interactive and engaging. Her methodology consists of quizzes and role plays to make the session interactive. She has conducted trainings on Emotional intelligence, Stakeholder Management, Conflict Management, First Time Manager, Enhancing Leadership skills , Design Thinking overview, Communication skills, Email Writing and POSH.
She has been a chairperson for POSH in Axis Direct and an IC member for POSH in Axis Direct and Bajaj Allianz Life. Pooja has done her Executive MBA from TISS and she can help with consulting assignments for performance appraisal, talent management and employee engagement.
Pooja is Certified DISC Assessor, Certified Trainer – ICICI Bank, Certified Posh Enabler Indian Association of Labour Management, EPGDHRM – Tata Institute of Social Sciences.
Pooja has conducted Trainings and worked with organisations :
ICICI Bank:
Customer Service training, Email writing, Product, process and system training
Axis Direct:
Sales skills training, home loan training, Managerial training, POSH training
Bajaj Allianz Life:
Train the trainer, Soft skills training, Content development for various training programmes, POSH training
HSBC Tech India :
Stakeholder management training, First time Managers, Conflict Management and Design thinking
Pooja has done Freelance trainings for :
SBI Bank:
Customer service training for Managers
MIT College:
Campus to corporate training for students
ICICI Lombard:
Strategy download for Managers
Rajan Sharma:
Mr. Rajan Sharma is an accomplished Business Leader with a Successful Career Spanning over 16 years with expertise in assessing individual and organizational development needs, developing exceptional learning journeys for critical enterprise capability needs, and synthesizing complex theoretical constructs in ways that are practical, applicable, approachable, and easy to understand using story-telling and experiential learning methodologies.
Rajan is recognized as one of the Top 10 Most Impactful Learning Leaders at the 2nd Edition World L&D Forum, successfully trained over 7000+ individuals & teams from diverse backgrounds, work experiences, startups, corporates, and not-for-profit organizations. He has delivered workshops across India, SriLanka, Bangladesh, Cambodia, Myanmar, Singapore, Malaysia, Indonesia, South Africa & Kenya.
He has been a Speaker at various L&D conferences & round tables & Mentor for students at TISS, SIES & MEHR institutes.
His major Clients are Glaxo SmithKline, Abbott Nutrition, Dr. Reddys, Practo Technologies, Piramal, IDC Global Pvt Ltd, Watsons, Ethis Global, Proedge Skill Development and Edutech Educational Institutes.
Telephonic Skills training is offered by You Can Change Institute for all skill level. Our trainers believe in guiding, mentoring and nurturing the untapped potential of every individual participant and change them for better.Â
The food and beverage industry is changing its trends over time. The requirements and expectations of the consumers are also increasing. This has given rise to several new jobs and niches with professional education and training to comply with the new demands.
Callers have certain expectation. When caller's expectations are not met, frustrations ensues, which then escalates to outright anger depending on how well the servicing staff handles the call. It is also common occurrence at call centers acting unprofessional to put the callers on the defense.
Customer Service/ Selling Skills course is offered by Essence Learning for all skill level. Essence Learning is Aviation and Hospitality Vocational Training and Placement Institute to provide quality affordable training in this field.
This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.
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