elephone sales are a highly effective and efficient medium of selling when done the correct way. You can close many deals by calling the right people, and even more if you have the proper telephone skills training in Brisbane.
DurationTelephone sales are a highly effective and efficient medium of selling when done the correct way. You can close many deals by calling the right people, and even more if you have the proper telephone skills training in Brisbane.
We offer specialised telephone skills training in Brisbane, focusing on your communication skills so you can convey the best aspects of your product or service in a compelling way that builds engagement and rapport along the way.
With a prepared team that has received premium telephone skills training in Brisbane you can have peace of mind knowing your products and services are being introduced by people with micro-management skills who have being assisted by experts in customers’ experience.
Make sure you and your team are ready to take on any opportunity they have for selling a new product or service with our second to none telephone skills training in Brisbane. We are not new to this field, we have offered our specialised telephone skills training in Brisbane for several years and counting, adapting to the specific needs of each business we work with, never repeating the same strategy twice.
A good customer experience leads to customer loyalty, customer referrals, pricing premiums, higher employee engagement, higher sales, growth and profits.
CX Training is a Brisbane based training provider delivering solutions across white collar, blue collar, professional or retail sectors. We’ll work with you to build skills, change behaviours and make a difference that your clients will love.
For those with remote teams or concerns about social distancing, we also offer tailored online (zoom) training which is intuitive, easy-to-use and which delivers a real workshop experience with breakout rooms, polling and genuine interactivity and engagement.
It’s a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.
Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services.
This course will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.
Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
This course teaches participants the fundamentals of customer service in both face-to-face and telephone settings. You will learn how to create positive customer experiences that help to build customer loyalty, through your behaviour and choice of words. You will also develop the skills to deal wit...
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