elephone sales are a highly effective and efficient medium of selling when done the correct way. You can close many deals by calling the right people, and even more if you have the proper telephone skills training in Brisbane.
DurationTelephone sales are a highly effective and efficient medium of selling when done the correct way. You can close many deals by calling the right people, and even more if you have the proper telephone skills training in Brisbane.
We offer specialised telephone skills training in Brisbane, focusing on your communication skills so you can convey the best aspects of your product or service in a compelling way that builds engagement and rapport along the way.
With a prepared team that has received premium telephone skills training in Brisbane you can have peace of mind knowing your products and services are being introduced by people with micro-management skills who have being assisted by experts in customers’ experience.
Make sure you and your team are ready to take on any opportunity they have for selling a new product or service with our second to none telephone skills training in Brisbane. We are not new to this field, we have offered our specialised telephone skills training in Brisbane for several years and counting, adapting to the specific needs of each business we work with, never repeating the same strategy twice.
A good customer experience leads to customer loyalty, customer referrals, pricing premiums, higher employee engagement, higher sales, growth and profits.
CX Training is a Brisbane based training provider delivering solutions across white collar, blue collar, professional or retail sectors. We’ll work with you to build skills, change behaviours and make a difference that your clients will love.
For those with remote teams or concerns about social distancing, we also offer tailored online (zoom) training which is intuitive, easy-to-use and which delivers a real workshop experience with breakout rooms, polling and genuine interactivity and engagement.
Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units
While studying for Certificate III in Customer Engagement, you’ll learn about engaging with customers both face-to-face and over the phone in a Contact Centre.
Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, imple...
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.
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