A one day Telephone Skills Training Course that includes the Qualities and Key Skills to help you develop and maintain customer relationships and achieve success when using the Telephone.
DurationA one day Telephone Skills Training Course that includes the Qualities and Key Skills to help you develop and maintain customer relationships and achieve success when using the Telephone.
Learn how to project the correct image, improve your Telephone Communication Skills, handle difficult Telephone Calls and stay calm under pressure.
Benefits For The Delegate:
Content of the Training Course:
We are a well established Training Company. We have worked with a wide wide range of organisations, including multinationals, SMEs, service providers and professional partnerships.
We are proud to have repeatedly delivered training to top telephone banks that regularly receives awards for the best customer service provider of all major uk brands. We are able to offer call centre communication skills programmes tailored to meet specific business requirements.
Whether you are starting your professional career or looking to upskill our variety of courses covers all levels. We offer MOT Courses, Light Vehicle Maintenance & Repair, Hybrid & Electric Vehicle and many more.
Strengthen your competitive advantage by taking a strategic, transformative view on your customer’s journey and your interactions with them. You will discover how to maintain positive customer relationships whilst gaining a greater understanding of their behaviour.
An organization ensures to keep relationships with their customers and treat them extra special. It is very important for any organization to treat their customers well and care for them in order to be successful in their business.
The main purpose of a Customer Service Specialist is to be a “professional” for direct customer support. In this role, you’ll train to be an advocate of customer service who acts as a referral point for dealing with more complex or technical customer requests, complaints and queries.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore