This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.
DurationThis one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills.
The seminar will help you acquire a confident and friendly telephone manner.
We will help you develop the skills necessary to deal with awkward situations and the taking and passing on of messages in a professional manner.
This will lead to increased work effectiveness through a better understanding and application of the key responsibilities involved in your job role.
Whether you're interested in secretarial, Microsoft Office, keyboard skills, book-keeping and accounting courses, IT or any of our other courses, our training is designed to help both boost your confidence and enhance your skills.
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