For the better part of every day, we are communicating to and with others. This is difficult enough face-to-face and it can be even more difficult telephonically. This telephone skills workshop will help learners understand the different methods of communication.
DurationFor the better part of every day, we are communicating to and with others. This is difficult enough face-to-face and it can be even more difficult telephonically. This telephone skills workshop will help learners understand the different methods of communication and how to make the most of each of them.
Management for new team leaders – The supervising others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.
Chartall Business College was established in 2012 to facilitate the continuing education of working adults and to enable them to meet the regulatory education requirements, primarily in the fields of financial services and real estate. To this end, RPL presented a quicker, cheaper and easier path to the required qualifications.
Today, Chartall Business College offers a fully online solution for working adults to achieve a degree or vocational qualification, in addition to traditional face-to-face training.
Customer Service training is offered by Mashite Academy. Quality learning is not just about memorizing information or completing tasks, but about developing the ability to think critically, solve problems, communicate effectively, and adapt to changing circumstances.
Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.
Call Centre course is offered by Awico Training Centre for all skill level. We Have Fully Registered Best Instructors and also offer free accommodation to students who are from far, also the school assists in finding a job.
Call Centre Services course is offered by Perfect Choice Training. We offer our services Nationwide as well as Sub- Saharan Africa by our experienced instructors who bring with them the knowledge and working background necessary to train your staff.
The fundamental principles of contact center management that equip call center management professionals to build exceptional operations and careers. Advance the success of your call center and achieve your professional career goals with a solid foundation in planning and managing an exceptional ...
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