Top-Notch Secretaries & Administrative Skills

The speed of change is increasing. The momentum of work is getting faster. Employees must change to a similar rate to reach organization’s goals. Let them understand why this is so and how they can reach their highest potential ever imagined.

The objective of this course is to impart important skills and knowledge required for secretaries and administrative assistants through learning the much needed techniques, and use them effectively to achieve company’s goals and produce positive results.

Learning Outcomes:

• Projecting a professional image for the company and for oneself.
• Communicating professionally with confidence and giving constructive feedback.
• Being effective in carrying out planned daily tasks within a timeframe.
• Handling calls in a courteous and professional manner.