IPA Training

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24 Courses Offered

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When you're trying to build and maintain a positive, productive workforce, training is one of the linchpins to successful results. And when it comes to employee training, you need to look no further than IPA-Institute of Professional Advancement.

IPA, Malaysia’s premier training provider since 1991 specializes in easy-to-access and convenient training programs tailor-made to suit your needs and interests, and our hands-on approach to training means that our programs are actionable, practical and easily adopted and adapted by your employees!

  • Kuala Lumpur Branch

    A-28-5, 28th Floor, Menara UOA Bangsar, No 5 Jalan Bangsar Utama 1, Kuala Lumpur

Courses offered by IPA Training


7 Kaizen Tools in Office Administration & Management Skills

Focusing On: The Kaizen Approach, Think Out Of The Box, Administrator Skills In 21st Century, Communicate Effectively, Enhancing Office Management, Stress Management, Managing Your Time.

by IPA Training

Compensation and Benefits Management for HR Managers & Executives

This comprehensive course covers the entire spectrum of compensation and benefits management. Then it goes into the management of the various benefits both legal and market driven.

by IPA Training

Competency Based Interviewing Skills (MC)

The purpose of interviewing is to ensure if the job applicant is eligible and suitable for the job. Eligibility determines the knowledge, skills and experience for the particular job and this is made reference to the job description or the person specification of the vacant position.

by IPA Training

HR Analytics: Leveraging on HR Data for Optimizing Workforce Management

This course delves into current trends in hr data analytics, highlighting among others generative ai, predictive analytics, employee experience analytics, diversity and inclusion, and other metrics. Real-life case studies will demonstrate how organizations have leveraged these trends to improve hr ...

by IPA Training

Handling Difficult Customers Customer 1st Mindset

Customers in today’s environment are exposed to many new experiences and their expectations have also changed. Today, guidelines, procedures, waiting time all contribute customer’s satisfaction level. In addition, the banking landscape and platform.

by IPA Training

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