Why does your organization exist? What do you value? For most organizations, their mission and values include a commitment to delivering quality products and services and serving both internal and external customers.
Why does your organization exist? What do you value? For most organizations, their mission and values include a commitment to delivering quality products and services and serving both internal and external customers.
As budgets dwindle and competition increases, organizations must find creative ways to meet customer needs. Value-driven customer service is about building a deeper understanding of the customer’s needs and challenges you to improve quality and service.
The skills learned in this learning lab will connect employees to the core values, mission, and goals of an organization to promote more meaningful exchanges with customers.
KUSI is a hub for transformational leadership training and initiatives that promote global connections and conscious cultures. KUSI supports today’s leaders and prepares tomorrow’s innovators to foster connected cultures that improve the condition of humanity.
People all around the world are at a “what does it profit a person to gain the world and lose her soul” crossroads. Although not new, there seems to be a global feeling of swimming in rough waters and paddling upstream.
We have forgotten that if we let go of the struggle, we can let the stream of our wisdom carry us to a destination that is productive, useful, and inspiring.
As budgets and staffing are reduced, an agency’s ability to provide quality customer service becomes all the more challenging. Customers interact with an agency through letters, telephone calls, emails, and in-person.
The objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.Â
Customer service training workshops by Training For Success are created specific to the issues facing your industry. We tailor your program to include specific customer service situations facing your team. Common real world and highly relatable examples are used to meet your business's customer
In this three-hour workshop, learn about customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service.
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better ser...
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy