General Services Association

About Us

Welcome to the General Services Association Website. The GSA is an association of tutors. The GSA is company limited by guarantee and has been delivering training in the prevention and management of violence and aggression in health and social care since the mid 1990s.

We are mainly based in healthcare and have a number of independent tutors. We have tutors throughout the United Kingdom and Eire but we also have tutors overseas. We have nearly 700 registered members. Tutor courses are run throughout the UK and Eire.

They are run by a group of 30 senior tutors who have all graduated to this level following the fulfilment of a number of very exacting criteria. We hold an annual conference at venues throughout the UK.

Conferences have been held in Newcastle, Edinburgh and York in recent years. We have explored subjects ranging from governmental initiatives to the experiences of service users. Throughout the rest of the website you will be able to explore the approaches we use to help prevent and manage aggression in the workplace.