Founded by Kim Larkins in 2005, KSL Training offer high quality in-house training courses to companies in the UK and Europe. Training can be customised and run face-to-face or virtually, via Zoom or MS Teams.
KSL also provide a range of other services, including fast turnaround psychometric testing for candidate selection.
We are proud to be UK Trading Standards approved and listed on the “Buy with Confidence” website. You can also find some genuine testimonials from our clients on Google and FreeIndex.
Why Choose KSL Training
With so many UK training companies to choose from, all vying for your business, here are just a few compelling reasons why we feel KSL Training should become your training provider of choice:
Quality training with competitive pricing – helping you achieve results within your budget.
An experienced local trainer to you – we have full UK coverage with 30+ training consultants, reducing costs and environmental impact.
Financially stable – we have a consistently high credit score and sales revenues are increasing year-on-year.
Excellent reputation – with a 4.8 out of 5 rating from Google reviews.
Top rated training service provider on the FreeIndex business directory – see KSL Training reviews. We’re also Trading Standards Approved and listed on the ‘Buy With Confidence’ website.
Proven expertise – helping you achieve a perfect solution in the format, style and time you need.
Consultative approach – we take time to understand your business and real needs.
Training partnership – always with the long term in mind, seeking to add value to our clients.
Broad range of services – for employees and managers at all levels:
Build confidence and skills for handling telephone calls more professionally. Our comprehensive telephone training courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service.
Improve customer care with this practical training programme. An interactive customer service training course to develop and fine-tune customer service skills. Also available as ‘bite-size’ virtual training via zoom or microsoft teams.
A comprehensive two-day train the trainer course which provides the skills, confidence and structure to design and deliver one-to-one training sessions in the workplace.
To equip managers, team leaders and internal coaches with the skills, knowledge and confidence to coach individual team members to improve their own performance and confidence.
To maximise participants’ effective and engaging communication with customers & colleagues. Communicating effectively will soon seem effortless!
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