Learning and Development Centre

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About

Learning and Development Centre

We offer a wide and ever increasing range of clinical and non-clinical courses. Amongst our most popular clinical courses are:

  • Cervical Sample Taker Training Programme which is RCN accredited. 

  • Immunisations - including Foundation, Annual Updates, Flu & COVID and Travel Immunisations.

  • Diabetes - including Foundation and Diabetes Foot Checks and Doppler Assessments.

  • Ear Care courses - including Introduction and Updates.

  • Introduction to Phlebotomy

  • Introduction to Wound Assessments and Dressings Selection.

  • B12 and Pernicious Anaemia.

  • Respiratory - Including education pathways for Asthma and COPD, Spirometry Certification, Paediatric Asthma, Asthma and FENO Masterclass, Inhaler Technique and Clinical Examination of the Chest and Breathlessness.

  • Introduction to Fundamentals in primary care - specifically designed for all clinical roles in general practice including AHP and ARRS professionals and the HCA development programme. 

In addition we offer training for non-clinical staff in areas such as:

  • Effective Appraisals

  • Reception Skills

  • Microsoft Excel Fundamentals

  • Telephone Techniques

  • Dealing with Difficult Patients

  • Handling Complaints

  • An Introduction to Summarising Medical Notes

  • Understanding Medical Terminology

  • Chaperone Training

We are able to offer courses delivered either virtually or face to face and also offer a Bespoke Training solution for practices or PCNs to run events tailored to their requirements.

  • Plymouth Branch

    Plymouth Science Park, Plymouth

Courses offered by Learning and Development Centre

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Introduction to Phlebotomy

After the training session delegates will be sent the training slides and a competency document to complete in practice with an experienced and suitably qualified Mentor.  Please ensure that there is someone in practice available to oversee your work while you complete the practical elements of th...

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