We provide IT Service Management Training to clients in local government, defence, financial, technology and service sectors. With over 28 years experience in IT Service Management as Senior Operational Managers, Consultants and Lecturers, we pride ourselves on our ability to operate at any level, to work in partnership with our clients and to deliver seamless quality services.
We’ve taken the strategic decision to focus on in-house courses, unless we have a demand for a public course. This allows us to build relationships and therefore a greater understanding of the customer needs. This enables us to deliver bespoke courses tailored to meet specific needs. Contact our training team to find out more.
Severn Valley IT Service Management Ltd provides services in the following areas:
IT Service Management Consulting (ITIL® & ISO/IEC 20000)
IT Service Management Education & Training (ITIL® & ISO/IEC 20000)
IT Service Management Capability Assessments (ITIL® & ISO/IEC 20000)
This Practitioner course is designed to communicate the details of the ISO/IEC 20000-1:2018 standard within the ISO/IEC 20000 APMG certification scheme guidelines.
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