VTeach

You need to respond to customer service queries via a remote system such as email or the telephone. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will learn important principles

This course will provide you with a process for developing a clear understanding of your business's culture, operations, and market position, while facilitating the development of a strategic blueprint for gaining the competitive advantage necessary for your business's success, now and in the futur...

Teamwork in the workplace offers the company and staff the ability to become more familiar with each other and learn how to work together. There are several ways in which teamwork is important and vital to the success of the company and to the development of each employee.

You have developed skills to be successful in your field. In this course, you will learn the practical skills you need to be an effective leader in your organization. Leadership enhances the skills employees at all levels need to be truly successful

We do negotiation everyday. Sometimes we succeed and sometimes we don't. This workshop provides practical tools and a clear assessment in a business negotiation with a win-win approach.