TOP 10 CUSTOMER SERVICE COURSES IN EDMONTON, CANADA

The course you need in order to know a little bit of everything about the job of customer service agent!

Most companies strive to deliver an incredible customer experience. This course presents six critical elements of customer service that encourage repeat customers who experience service which outdoes that of the competition.

Learn the importance of customer service to any business and what differentiates e-commerce customer service from traditional customer service.

This workshop will enable participants to recognize and demonstrate excellent customer service, create positive first impressions, and understand and meet customer needs.

This three-day inclusive training course helps anyone learn to make the most of their profession, including understanding the best ways to listen and be heard.

This two-day workshop is focused on managing customer expectations and dealing with challenging service situations. The Fundamentals of Customer Service course will outdo the competition and show how a company can be loyal to their customers.

The Customer Service course will teach students the fundamentals of customer service, and help them to develop core competencies for providing excellent customer service. Students learn the definition of customer service,