This three-day inclusive training course helps anyone learn to make the most of their profession, including understanding the best ways to listen and be heard.
Either manning a service desk or on the phone, businesses need well trained employees who can get through to their customers and provide superior service. This three-day inclusive training course helps anyone learn to make the most of their profession, including understanding the best ways to listen and be heard. All phone or face-to-face interactions have some elements of sales or customer service skills, which are explored in detail throughout this hands-on course.
Topics include:
If you're looking to embark on a journey of personal and professional development, you are in the right place. At Coursetter, we support all types of businesses in reaching their goals by providing a range of courses and training for their employees.
We know how important it is to keep up with the industry's latest developments. We enable you to do so by providing innovative courses and training programs that various industry leaders create.
Along with supporting companies, we also offer a range of courses for individuals from all walks of life. Regardless of whether you're looking for a career change or seeking to upgrade your resume, we can help. Our personal and professional development courses are suitable for people from all walks of life.
What sets us apart is the personalized nature of the programs that we offer. When you come to us, we commit ourselves to carefully inspect your unique requirements so that we can provide you with tailor-made solutions. Our customized courses incorporate your corporation's overall goals.
If you would like to learn more about our courses for team development in Canada, please don't hesitate to reach out to our team. We would be delighted to address your queries.
Coursetter is an Edmonton-based professional development company that is focused on its clients' success. We can create and deliver the most reliable and valid training programs and resources to help equip anyone for success.
Our 20 years of experience have helped us deliver projects that were on time and on budget. We have the expertise, knowledge and means to take on any project, any size, any complexity, any place in Canada. Clients come back to us because we produce unparalleled work quality.
Over the years, we have partnered with numerous organizations and individuals for personal and professional development. Our dynamic courses are suitable for both individuals and companies. We offer:
Our up-to-date course and training material ensure that your employees have access to the latest information. When you choose to train your talent with us, you can expect optimization of your operations.
As a business, it is crucial to keep track of the continually advancing workplace methods and strategies to improve the efficiency of your organization and avoid anachronistic practices.
An effective way to ensure your operations remain dynamic is to train your employees in the most innovative techniques in a manner that aligns with your overall goals. Doing so will most definitely improve the efficiency of your operations and enable you to grow.
Some of the many benefits of talent training are:
Would you like to find out more about how our employee training programs can benefit your organization? Please get in touch with us to discuss your concerns.
Students explore the economics of client value and the importance of building a quality service delivery team. They learn how teams provide excellent service when aligned with, and loyal to, corporate culture.
Everyone expects a great customer service experience, but how can you provide it? Come away from this program with a renewed understanding of how customer service excellence helps achieve customer satisfaction, loyalty and advocacy.
Experience this unique Customer Service & Satisfaction workshop that gives you insights, strategies, methods and techniques distilled from years of experience of highly successful service leaders who have built thriving organizations and world-class teams.
Your participants will be provided a strong skill set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
This workshop develops and enhances the skills necessary to create trust and build long lasting relationships. Participants will learn how to adapt their communication style to meet the needs of their internal and external clients.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy