Why you should take Customer Service courses in South Africa? 


If you are living in South Africa and thinking about taking your customer service skills to the next level then it's time you considered taking a professional customer service course in South Africa.


From how to deal with customers over the phone to problem-solving, you will be taught everything there is to know about customer service. You can say that certifying in this course will help you in getting to the next level of success as your CV will seem more serious and considerable to the employers.


Course Name 

Average Course Time 

Average Course Duration 

Customer Service Course

2 days


Customer Service Course

200 hours 



What is the average duration of Customer Service Course in South Africa?


The average course duration can be expected to be a minimum of 2 days and maximum of 200 hours. This duration depends on various factors like the customer service institute that you are attending in South Africa. 


What will I learn by taking Customer Service Course in South Africa?


By certifying in a professional Customer Service Course in South Africa you will learn: 


  • About product excellence
  • How to brand before selling 
  • About service excellence 
  • You will learn the basic building blocks of customer care and its foundation 
  • You will be given cultural awareness 


What is the average price range of the Customer Service Course in South Africa?


The average price range of a customer service course in South Africa is starting from around R1,000 and may go up to R14,000. This price is depending on numerous important factors like the location of the institute, level of professionalism and so on. 


What are the most famous Eyebrow Course institutes in South Africa?


Here are the Top 5 Customer Service Institutes in South Africa: 


1. Brentwood Open Learning College 

2. Alpha Academy 

3. New Skills Academy 

4. Garvey African Institute 

5. Six Sigma South Africa 


What jobs I can get after taking Customer Service Course in South Africa? 


Here is a list of jobs that you may get after completing your customer service course in South Africa: 


  • Call centre agent 
  • Customer support representative 
  • Customer service officer 
  • Customer service executive 
  • Assistant manager call centre 

107 course(s) offered by institutes in South Africa
Showing Courses 1 - 10

Francois Ferreira Academy Logo

At Your Service

At Your Service course is offered by Francois Ferreira Academy for all skill level. Our learners achieve excellence through constant practice, improved knowledge, and continual sharpening of their skills.

Cheapest by Francois Ferreira Academy [ Claim Listing ]
International Hotel School Logo

Managing Front Office Operations

Learn to increase front office efficiency and help sales grow with the knowledge and skills gained from the completion of this module.

by International Hotel School [ Claim Listing ]
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Capital Hotel School Logo

Reception Programme

This programme aims to upskill employees who are currently employed in a reception and cash handling role.

Cheapest by Capital Hotel School
Hope 4 Future Logo

Front Office Skills

Front Office Skills course is offered by Hope 4 Future and it includes certificate of attendance.

by Hope 4 Future [ Claim Listing ]
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Helen O'Grady Drama Academy Logo

Customer Service Skills

The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.

Cheapest by Helen O'Grady Drama Academy [ Claim Listing ]
SACOB - South African College of Business Logo

Customer Service

The aim of this course is to give you an introduction to the key terms and ideas of customer service and explain how they relate to business in the twenty-first century.

Cheapest by SACOB - South African College of Business [ Claim Listing ]
Mecer Inter-Ed Logo

Excellence In Service-Basic

In this course, you will learn the fundamentals of providing excellent customer service by understanding how to interact with customers to meet their customer service expectations.

Cheapest by Mecer Inter-Ed [ Claim Listing ]
SAIL Education Logo

Mentoring and Coaching

Effective mentoring and coaching skills are the drivers of any successful workplace training and development programme. In today’s workplace, these essential skills contribute to building stronger organisations that are equipped with resources to strive for work performance and enhanced job skill...

by SAIL Education [ Claim Listing ]
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Enterprises University of Pretoria Logo

Customer Service Excellence

The short course in Customer Service Excellence is designed for individuals working directly with customers and their supervisors in service organisations. Its primary objective is to offer practical skill training to enhance front-line service delivery and elevate customer satisfaction.

Cheapest by Enterprises University of Pretoria [ Claim Listing ]

PMI Logo

Customer Success And Service

Customer Success and Service training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.

Cheapest by PMI [ Claim Listing ]
Showing Courses 1 - 10

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