If you are living in South Africa and thinking about taking your customer service skills to the next level then it's time you considered taking a professional customer service course in South Africa. From how to deal with customers over the phone to problem-solving, you will be taught everything there is to know about customer service. You can say that certifying in this course will help you in getting to the next level of success as your CV will seem more serious and considerable to the employers. Course Name Average Course Time Average Course Duration Customer Service Course 2 days R14,756 Customer Service Course 200 hours R1,113 The average course duration can be expected to be a minimum of 2 days and maximum of 200 hours. This duration depends on various factors like the customer service institute that you are attending in South Africa. By certifying in a professional Customer Service Course in South Africa you will learn: The average price range of a customer service course in South Africa is starting from around R1,000 and may go up to R14,000. This price is depending on numerous important factors like the location of the institute, level of professionalism and so on. Here are the Top 5 Customer Service Institutes in South Africa: 1. Brentwood Open Learning College 2. Alpha Academy 3. New Skills Academy 4. Garvey African Institute 5. Six Sigma South Africa Here is a list of jobs that you may get after completing your customer service course in South Africa: Why you should take Customer Service courses in South Africa?
What is the average duration of Customer Service Course in South Africa?
What will I learn by taking Customer Service Course in South Africa?
What is the average price range of the Customer Service Course in South Africa?
What are the most famous Eyebrow Course institutes in South Africa?
What jobs I can get after taking Customer Service Course in South Africa?
Effective mentoring and coaching skills are the drivers of any successful workplace training and development programme. In today’s workplace, these essential skills contribute to building stronger organisations that are equipped with resources to strive for work performance and enhanced job skill...
This one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
The Customer Service excellence training enables delegates to become more professional in all aspects of customer interaction and servicing.
This qualification is intended for persons who already work as Call Centre and/or Business Process Outsourcing agents or who wish to join the Call Centre and/or Business Process Outsourcing industry.
By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
By the end of this course you will have improved your insight and understanding of telephone etiquette, from how best to make and answer a call covering aspects such as your voice, courtesy, addressing the caller, taking and leaving messages and telephone hardware, to how best to approach different
At any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization.
The customer is king’ may be an old cliché yet it is still widely used when dealing with customer service excellence. Without the customer, there is no business, hence, for any business to succeed it needs to develop a customer service excellence culture.
Customer Service and Call Centre Management Course is Offered by Academy of York.
The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients. They will understand the importance of communicating in a corporate and courteous manner to both internal and external customers.
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