If you are living in South Africa and thinking about taking your customer service skills to the next level then it's time you considered taking a professional customer service course in South Africa. From how to deal with customers over the phone to problem-solving, you will be taught everything there is to know about customer service. You can say that certifying in this course will help you in getting to the next level of success as your CV will seem more serious and considerable to the employers. Course Name Average Course Time Average Course Duration Customer Service Course 2 days R14,756 Customer Service Course 200 hours R1,113 The average course duration can be expected to be a minimum of 2 days and maximum of 200 hours. This duration depends on various factors like the customer service institute that you are attending in South Africa. By certifying in a professional Customer Service Course in South Africa you will learn: The average price range of a customer service course in South Africa is starting from around R1,000 and may go up to R14,000. This price is depending on numerous important factors like the location of the institute, level of professionalism and so on. Here are the Top 5 Customer Service Institutes in South Africa: 1. Brentwood Open Learning College 2. Alpha Academy 3. New Skills Academy 4. Garvey African Institute 5. Six Sigma South Africa Here is a list of jobs that you may get after completing your customer service course in South Africa: Why you should take Customer Service courses in South Africa?
What is the average duration of Customer Service Course in South Africa?
What will I learn by taking Customer Service Course in South Africa?
What is the average price range of the Customer Service Course in South Africa?
What are the most famous Eyebrow Course institutes in South Africa?
What jobs I can get after taking Customer Service Course in South Africa?
Students are taught basic office administration skills to be able to run a reception area. Skills taught include more advanced computer skills, handling of mail, faxes etc, telephone etiquette, customer service, caring for office equipment and filing of documents into an existing system.
This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.
Improve Customer Experience and Profits. Suitable for Restaurants, Hotels, Resorts, Game Lodges, Guest Houses and other Hospitality Businesses • 7 Star Service
Our front office training will ensure that ensure that your hotel, lodge or guesthouse standards are lifted very high, hence improving customer experience and reducing complaints
As Customer Care forms the biggest part of not only our life but also our service and the impact it may have on our guests, we look at topics such as effective customer care, customer information and accurate information, customer’s needs, the maintaining of information displays
This programme is intended for people working in call centre environment and is intended in improving competence in handling in-bound calls and providing information in a call centre environment
Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.
Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications
Computerized Cashier Course is offered by Matasolve Academy. These courses are ideal for those candidates who do not have a grade 12 qualification, but would like to enter a career path in health, development and social care fields. Learners with a grade 12 pass have an added advantage though.
Telephone Skills course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
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